Account Hacked

[shadeeg]

I have just logged in to my spotify premium accountand all my playlists have gone. I went to my emails to check which email address is connected to my spotify and I have an email saying my e-mail address connected to the account has been changed.

I did not change the e-mail address. I do not know the new e-mail address.

How can I get rid of this and get back the account I pay for and my playlists?

[labelscollected]

Hey @shadeeg,

don't worry! The Support team will be more than happy to take a look backstage and help you recover your account - you can contact them in three ways:

1. the Contact form;
2. the SpotifyCares Facebook page;
3. the SpotifyCares Twitter page.

Hope your issue gets sorted out soon! Take care 🙂