Account Information (playlists, followers etc.) gone after update to premium

[sarinabau]

Hello everybody,

I just did the update to Premium yesterday and today after logging in again, everything (playlists, following, saved songs) was gone. I tried to log in with facebook and the "normal" way. Well it's not that big deal it's just a bit annoying.

Does anybody have an idea how to get back the information?

Thanks in advance.

[sebastiankreuz]

Hey @sarinabau!

Thanks for the heads up and welcome to the Community.

It sounds like you're accessing to a different account. Can you confirm if your songs/followers are missing on other devices as well?