Account Mixup deleted all playlists and history

[Koen]

Hi, 

I have a quite annoying problem. I have a spotify account which was connected to my facebook. My father had premium and he said that I could use his account and so I did. I also connected my facebook to his account. When I did I found out that the information (my music history and my playlists) were all gone. So I reversed the process and connected my old spotify account to my facebook again, but now there is still no sign of my music history and playlists. 

When I check my spotify app on facebook, it shows all the songs I have listened to, but when I log in on my desktop spotify programma, they aren't shown. Is there a solution to this problem or do I have to start all over again with making playlists?

Thanks

[Taylor]

Hi, and welcome to the Spotify Community! ,

Yes it should be possible, just submit a support ticket with your account information and the fact you need playlists restored (if you have a lot you need restored); or see this post for more information: http://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Deleted-a-Playlist/m-p/180006

Feel free to let me know if there's anything else I can do to help 🙂

Anthony