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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ssydmarie
  • Visitor
  • 9121 Views
  • 2 replies
  • 9 likes
  • Security
  • 9121 Views
  • 2 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 482908 Views
  • 979 replies
  • 111 likes
  • Account
  • 482908 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211134 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211134 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121061 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121061 Views
  • 72 replies
  • 12 likes

Solved!! Spotify Unlimited

Hey guys, I got a small problem My 10 hour thing ran out so I bought unlimited, but my Spotify is not getting it. I logged out and logged in again, waited 5 mins, tried most of it. However, it still says I dont have any time left, but when I visit my...

  • Casual Listener
  • Hey guys, I got a small problem   My 10 hour thing ran out so I bought unlimited, but my Spotify is not getting it. I logged out and logged in again, waited 5 mins, tried most of it. However, ...
  • Taylor
  • Community Legend
  • 426 Views
  • 1 replies
  • 0 likes
  • 426 Views
  • 1 replies
  • 0 likes

Can't cancel

Keeps saying wrong password but its not wrong password.

  • Regular
  • Keeps saying wrong password but its not wrong password.
  • elitegamer21
  • Regular
  • 307 Views
  • 4 replies
  • 0 likes
  • 307 Views
  • 4 replies
  • 0 likes

Apps Finder in my iPhone

I have just subscribed to Spotify Premium and I can't see the Apps Finder nor my favorite apps in my iPhone

  • Casual Listener
  • I have just subscribed to Spotify Premium and I can't see the Apps Finder nor my favorite apps in my iPhone
  • Peter__
  • Community Legend
  • 796 Views
  • 3 replies
  • 0 likes
  • 796 Views
  • 3 replies
  • 0 likes

Solved!! Problem with Spotify on my Toshiba Laptop

Hello everyone, I'm a Spotify user form Spain, I bought on 2011 December my Toshiba laptop. I used Spotify since the first day without any kind of problem.I never had time limit on my account, I read Toshiba had an agreement with Spotify for his user...

  • Casual Listener
  • Hello everyone,   I'm a Spotify user form Spain, I bought on 2011 December my Toshiba laptop. I used Spotify since the first day without any kind of problem. I never had time limit on my acco...
  • Antonio_Rivera
  • Casual Listener
  • 1376 Views
  • 7 replies
  • 0 likes
  • 1376 Views
  • 7 replies
  • 0 likes

Song on starred list suddenly "not available"

Why is my song no longer available?! Especially when I am a premium customer and pay to have this program work and have music available?!

  • Newbie
  • Why is my song no longer available?!  Especially when I am a premium customer and pay to have this program work and have music available?!
  • Peter__
  • Community Legend
  • 406 Views
  • 1 replies
  • 0 likes
  • 406 Views
  • 1 replies
  • 0 likes

Don't remember password and email address doen't work anymore

So I don't remember my password anymore and my email address doesn't work anymore. How have i log in is I have log with facebook account. Bigger problem is that I have subscription what i need cancel because I'm student and now i'm not able to do it....

  • Casual Listener
  • So I don't remember my password anymore and my email address doesn't work anymore.  How have i log in is I have log with facebook account. Bigger problem is that I have subscription what i need ...
  • Peter__
  • Community Legend
  • 1085 Views
  • 3 replies
  • 0 likes
  • 1085 Views
  • 3 replies
  • 0 likes

Trouble resetting password

Hi, when I try to reset my password for my username it says my credntials match a facebbok log on and to log on through that. The trouble is i'm logging on to my work phone which is logged on to a work Facebook so it cant sync! Any ideas people pleas...

  • Newbie
  • Hi,    when I try to reset my password for my username it says my credntials match a facebbok log on and to log on through that. The trouble is i'm logging on to my work phone which is lo...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • 187 Views
  • 1 replies
  • 0 likes

Accidental Spotify Premium purchase, please help!

Hey everyone! I had been talking to my dad about buying Spotify Premium to make music listening a bit more acessible. He was having issues with the subscriptions on his computer, so I started trying to look for ways to solve it, or just find a way to...

  • Casual Listener
  • Hey everyone!   I had been talking to my dad about buying Spotify Premium to make music listening a bit more acessible. He was having issues with the subscriptions on his computer, so I starte...
  • Taylor
  • Community Legend
  • 190 Views
  • 1 replies
  • 0 likes
  • 190 Views
  • 1 replies
  • 0 likes

Unwanted double payment

Hello, A few days ago, I purchased Premium for 1 month and it charged me two times. I have 2 different receipts in my email with 2 different ordernumbers. I would like my $10 back please. I hope this will be resolved quickly. R. Trenning

  • Newbie
  • Hello,   A few days ago, I purchased Premium for 1 month and it charged me two times. I have 2 different receipts in my email with 2 different ordernumbers. I would like my $10 back please. I ...
  • Peter__
  • Community Legend
  • 204 Views
  • 2 replies
  • 0 likes
  • 204 Views
  • 2 replies
  • 0 likes

installed and unistalled in less than 40min

Installed the free option without errors or issues except allowing firewall passage.Win7 SP1won't play any radio or local music. Selecting play does nothing.not interested in lenghy help files, forum searches or other crap.I expect things to work wit...

  • Casual Listener
  • Installed the free option without errors or issues except allowing firewall passage. Win7 SP1 won't play any radio or local music.  Selecting play does nothing. not interested in lenghy help ...
  • Peter__
  • Community Legend
  • 222 Views
  • 2 replies
  • 0 likes
  • 222 Views
  • 2 replies
  • 0 likes

Reformatted Playlists

I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping this can be done again?

  • Music Fan
  • I had to reformat my computer, now when I re-installed Spotify all of my playlists are gone. I had this issue before and someone from Spotify re-activated my playlists. There are many, so I am hoping...
  • Peter__
  • Community Legend
  • 242 Views
  • 2 replies
  • 0 likes
  • 242 Views
  • 2 replies
  • 0 likes

Subscription costs using a Mobile with Sonos

I would like to use my mobile as a remote contol to play Spotify tracks on my Sonus system. I don’t want to listen to Spotify on my mobile. Is this possible with Spotify Unlimited?

  • Newbie
  • I would like to use my mobile as a remote contol to play Spotify tracks on my Sonus system. I don’t want to listen to Spotify on my mobile. Is this possible with Spotify Unlimited?
  • Peter__
  • Community Legend
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Cannot buy Spotify Unlimted

Hi there. I've recently obtained a new credit card, and after my spotify subscription ran out, I decided to change the card number and buy it again.Now, however, when I want to buy Spotify Unlimited I get to the "Choose Product" screen, I click "Conf...

  • Casual Listener
  • Hi there. I've recently obtained a new credit card, and after my spotify subscription ran out, I decided to change the card number and buy it again. Now, however, when I want to buy Spotify Unlimi...
  • Peter__
  • Community Legend
  • 369 Views
  • 2 replies
  • 0 likes
  • 369 Views
  • 2 replies
  • 0 likes

Same Premium Spotify account vs New facebook account

Hi there ! I can't cope with my problem. I have a current facebook account. But for some security reasons, I created a new facebook account. The previous one has not been suppressed yet. Is there any possibility to associate my Spotify Premium accoun...

  • Newbie
  • Hi there !  I can't cope with my problem. I have a current facebook account. But for some security reasons, I created a new facebook account. The previous one has not been suppressed yet. Is th...
  • Peter__
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • 180 Views
  • 1 replies
  • 0 likes

Paypal payments

Here's the deal, I've been getting e-mails that my payments through Paypal weren't getting through. I've checked and rechecked, even confirmed my bank accounts and whatnot, and I'm still receiving e-mails from Spotify Billing that the automatic payme...

  • Casual Listener
  • Here's the deal, I've been getting e-mails that my payments through Paypal weren't getting through. I've checked and rechecked, even confirmed my bank accounts and whatnot, and I'm still receiving e-...
  • Peter__
  • Community Legend
  • 645 Views
  • 7 replies
  • 0 likes
  • 645 Views
  • 7 replies
  • 0 likes

Can't login after creating account

Hello,I'm posting on a friends behalf since he is unable to login to Spotify after creating an account. When he tries to login he gets a message stating "An error has occurred processing your login, please try again." When he tries to sign up again i...

  • Newbie
  • Hello, I'm posting on a friends behalf since he is unable to login to Spotify after creating an account. When he tries to login he gets a message stating "An error has occurred processing your login...
  • Peter__
  • Community Legend
  • 430 Views
  • 1 replies
  • 0 likes
  • 430 Views
  • 1 replies
  • 0 likes

Account Mixup deleted all playlists and history

Hi, I have a quite annoying problem. I have a spotify account which was connected to my facebook. My father had premium and he said that I could use his account and so I did. I also connected my facebook to his account. When I did I found out that th...

  • Newbie
  • Hi,  I have a quite annoying problem. I have a spotify account which was connected to my facebook. My father had premium and he said that I could use his account and so I did. I also connecte...
  • Taylor
  • Community Legend
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Is there a limit to how many offline playlists i can create

Hey so been waiting a long time for spotify to beable to sync your libary offline and browse through it sorting by artistand album ect just like on the ipods libary, but this doesn't seem to be happening anytime soon so in the mean time i thought up ...

  • Newbie
  • Hey so been waiting a long time for spotify to beable to sync your libary offline and browse through it sorting by artistand album ect just like on the ipods libary, but this doesn't seem to be happe...
  • Taylor
  • Community Legend
  • 4531 Views
  • 1 replies
  • 0 likes
  • 4531 Views
  • 1 replies
  • 0 likes

SPOTIFY IS **bleep**

THE WHOLE POINT OF THE FACEBOOK CONNECTIVITY IS TO BE ABLE TO SHARE YOU MUSIC & SEE WHAT YOURE FRIENDS ARE LISTENING TO YET THIS SEEMS TO BE THE HARDEST THING TO SO IN SPOTIFY. INSTEAD THERE ARE LOADS OF COMMERCIAL SPONSORED ARTISTS BLOCKING UP THE F...

  • Newbie
  • THE WHOLE POINT OF THE FACEBOOK CONNECTIVITY IS TO BE ABLE TO SHARE YOU MUSIC & SEE WHAT YOURE FRIENDS ARE LISTENING TO YET THIS SEEMS TO BE THE HARDEST THING TO SO IN SPOTIFY. INSTEAD THERE ARE ...
  • DJD61
  • Casual Listener
  • 267 Views
  • 3 replies
  • 0 likes
  • 267 Views
  • 3 replies
  • 0 likes

Spotify account hacked? My playlists are all gone and my email and date of birth have been changed.

I logged into Spotify this morning to find all of my playlists were gone, I tired to restart and that didn't help. I tried logging out and logging in through my Facebook (which I could) but no playlists still.So, I checked my Account info to find som...

  • Casual Listener
  •  I logged into Spotify this morning to find all of my playlists were gone, I tired to restart and that didn't help. I tried logging out and logging in through my Facebook (which I could) but no ...
  • kilrrobot
  • Casual Listener
  • 628 Views
  • 4 replies
  • 0 likes
  • 628 Views
  • 4 replies
  • 0 likes