Account stolen

[user-removed]

Not sure if this is the right place for this, but long story short it turns out that Spotify was billing some random person for my premium account for over 3 years without my knowledge. That person eventually noticed and reported it to Spotify, who has disabled my account. They won’t restore it without the express permission of whatever random person they accidentally billed, even if I myself wish to pay for the account. Does anyone know what I can do about this? They gave my account to someone else without my consent and won’t give it back.

[Luan]

Hey, @user-removed 
Welcome to the Spotify Community, and thanks for reaching out to us here!

For in-depth assistance with this issue, I recommend reaching out to the Spotify Customer Support team by choosing the best channel for you here. Just for your information, they typically reply within 24-48 hours by email. Still, you can also tweet to @SpotifyCares on X (Twitter), message Spotify Cares on Facebook, or even get assistance via live chat, if available in your country.

Last, but not least I recommend that you take a look at this official support article to get some tips on what doing to protect your account:

• Protect your Spotify account 

Stay awesome!

Let me know if you have further questions or need anything else! I'd love to help!