Account

[JohnZedaker]

First made an account about 3 years ago and just last year I subscribed to premium with my family and the other day I was signed out. When I tried to sign back in it signed me into my old account where I have no music and no premium. I need help getting the info to sign back into my correct account and to delete my old one

[MonicaM_Bogota]

Hi, @JohnZedaker!

Welcome to the Spotify Community, we're glad to see you're part of the band.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.