Ad while on premium

[m86]

Dear Spotify,

I was promised there would be no more ads with premium but every. single. time. I click "browse" my currently playing song disappears behind some pop-song-promotion?

Please stop sending me ads... I'm paying not to have them.

[oscitare]

Welcome to the community, m86!

Could you try logging out and back into your account? If that doesn't work, please try following these steps to reinstall Spotify.

If neither of those solutions work, please reply back to this post. If they do, please click ACCEPT AS SOLUTION. Thanks and have a great day!

[m86 · Accepted solution]

Thanks for taking the time to reply Skyllful.

The ad is gone now but it didn't have anything to do with logging in and out, I was properly recognized as a premium subscriber. In hindsight I should have taken screenshots, but it seems to me there was an ad targeted at everyone, not just free users...

Let's hope that doesn't happen again =/ .