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CONNEXION PROBLEM

CONNEXION PROBLEM

i recently deleted my facebook account which is related to my premium spotify account . and now with the new one i can't use my premium account 

The problem ,is the first facebook account is definielty deleted, so i can't disconect the premium account from it ....

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2 Replies

Hello @imed1998

 

There are 2 possibilites here:

You created you premium Spotify account with email and then linked Facebook to it, so you can still log in to Spotify. In that case you just need to disconnect Facebook and then link your new account to it. There is a thread here which explains how to do it step by step.

 

Or you created your Spotify account with Facebook. In that case you are unable to log in to Spotify anymore and you need to get in touch with Spotify directly by using the contact form or at @SpotifyCares on Twitter. They will help you to regain access to your account.

 

 

yeah i created my spotify account with facebook ...

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