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CONTACT FORM REDIRECT LOOP

CONTACT FORM REDIRECT LOOP

I am trying to permanently delete my spotify account. HOWEVER, the contact form - which I know about, I have read previous posts about account deletion - is in a redirect loop!!

 

From the "choose topics" help-page, I select the "account" page. Here, I click on "delete this account permanently", which leads me to a page in which I can click on a "contact form" link. BUT then, the link redirects me back to the "choose topics" help-page. So, after an hour, I still have not seen this fabled "contact form" of which everyone speaks. 

 

I am politely asking for help, as I am sure you are not willingly keeping people attached to your service without their consent, which would be illegal...

 

Thank you in advance.

Reply
1 Reply

Hey @cloudmind and welcome in the Spotify community !!
Being frustrated esp during the holidays is not nice 🙂 Off the top of my head, try to delete the cookies/cache in your browser or try using another one. It usually does the trick!
Try again and let me know 🙂

Hope this helped!
Merry Christmas (or Happy Holidays!)
K
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