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Can't access my account

Can't access my account

Hi

I have lost access to my Spotify Premium account (I'm using my husband's to write this). Spotify spontaneously logged me out and now I can't log in again. I'm 100% certain I have the correct usernamne and password (and I have tried all other possible options). I tried resetting my password, but the email I had registered is old and dead. I asked for help on the website, but that was over a week ago and I still haven't got any answer, so I thought I'd try here. I don't want to keep paying for something I can't use and I really miss my music...

Hope someone can help me!

/Karin

Reply
1 Reply

You've possibly had someone log in to your account and change your password. Happened to me today, someone logged in changed my pass (you wont be informed if someone changes your password) and added their own playlists.

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