Can‘t find the Button in my Profile to Accept the Price increase for my premium Account.

[Peterbiker]

Plan

Premium

Country

Germany

Device

(iPhone 10

Operating System

(iOS 

My Question or Issue

spotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ effective January 2024. Spotify Now is asking Users to accept this By pushing a Button in the Account section. But When checking the Account section There is No Button to Push. Where can I find it ??.

[Maxim]

Hey @Peterbiker,

Thanks for coming to the Community. 

You should be able to see a pop-up banner on your Home page when you open the app where you can agree to the price increase.

If you can't find it there, you can also do that on your  account page.

You have time until December 31, 2023 to accept the new price, but if you don't, Spotify reserves its ordinary right to terminate your subscription upon notice. If Spotify serves such notice of termination, you will be automatically switched to Free after that notice period ends.

I hope this clears things up 🙂

[BMK2023]

There is no pop-up banner to be seen, neither in the iOS app nor in the desktop version. The account page is telling me nothing about this price increase.