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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9611 Views
  • 3 replies
  • 9 likes
  • Security
  • 9611 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • hailsbails101
  • Visitor
  • 489086 Views
  • 980 replies
  • 111 likes
  • Account
  • 489086 Views
  • 980 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1212586 Views
  • 119 replies
  • 117 likes
  • Account
  • 1212586 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121952 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121952 Views
  • 72 replies
  • 12 likes

Superuser Contribution não consigo entrar com o número de celular

não consigo logar no meu spotify com a opção entrar com número de telefone. já faz duas semanas que tento logar todos os dias e nunca consigo. sempre coloco meu numero de forma correta aparece a opção "verifique seu número de telefone, você pode tent...

  • Visitor
  • não consigo logar no meu spotify com a opção entrar com número de telefone. já faz duas semanas que tento logar todos os dias e nunca consigo. sempre coloco meu numero de forma correta aparece a opçã...
  • Prague
  • Community Legend
  • 2068 Views
  • 1 replies
  • 1 likes
  • Login
  • 2068 Views
  • 1 replies
  • 1 likes

Superuser Contribution My second phone wont connect to Spotify

Got a new iphone and wont allow me to connect even though I am putting in the right password. Sends a notification to my email about a new device but wants me to reset my password which I have already done. Can i no longer use both of my phones?

  • Visitor
  • Got a new iphone and wont allow me to connect even though I am putting in the right password. Sends a notification to my email about a new device but wants me to reset my password which I have alread...
  • Joan
  • Moderator
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Solved!! Changing from family plan (as a member) to Duo without losing playlists etc.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI am member of a Family plan but would like to change to a duo plan with my partner. It seems...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I am&nb...
  • Maxim
  • Spotify Star
  • 475 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 475 Views
  • 1 replies
  • 0 likes

Superuser Contribution Create a Spotify password with email login with account created with facebook

PlanPremium IndividualCountryUnited StatesDeviceGoogle Pixel 3, Microsoft Surface Pro XOperating SystemWindows 10, Android 14 My Question or IssueI'm trying to make it possible to log in to my spotify with an email and password. I followed the initia...

  • Newbie
  • Plan Premium Individual Country United States Device Google Pixel 3, Microsoft Surface Pro X Operating System Windows 10, Android 14   My Question or Issue I'm trying to make it possib...
  • Joan
  • Moderator
  • 1068 Views
  • 1 replies
  • 0 likes
  • Login
    Premium
  • 1068 Views
  • 1 replies
  • 0 likes

trying to change plan

This message keeps popping up when I try to change my plan from premium duo to individual, is this feature down right now? I don't want to get billed for the duo plan when i wont be using it anymore. errorOops! Something went wrong, please try again.

  • Visitor
  • This message keeps popping up when I try to change my plan from premium duo to individual, is this feature down right now? I don't want to get billed for the duo plan when i wont be using it anymore....
  • Billy-J
  • Spotify Star
  • 543 Views
  • 3 replies
  • 0 likes
  • Account
  • 543 Views
  • 3 replies
  • 0 likes

Superuser Contribution Always a problem in login while using email id

Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.

Media.jfif
  • Spotify Star
  • Spotify Star
  • Unable to sign in while using the email address, always shows no registered email ID. How can that be an issue every damn time? always need a link to open Spotify.
  • TanyaS
  • Spotify Star
  • 677 Views
  • 2 replies
  • 0 likes
  • 677 Views
  • 2 replies
  • 0 likes

Spotify took money from the PayPal but not updated to premium

I changed my card so the payment didn't go through at first, i changed my PayPal paid . It didn't work and I left it like that to try again later. Next day came and Spotify took the money but i am not in premium account anymore PlanFree/PremiumCountr...

  • Visitor
  • I changed my card so the payment didn't go through at first, i changed my PayPal paid . It didn't work and I left it like that to try again later. Next day came and Spotify took the money but i am no...
  • Luke
  • Spotify Star
  • 517 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 517 Views
  • 1 replies
  • 0 likes

Superuser Contribution Não recebo e-mail para redefinir a senha

Caros,Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa situação?Meu perfil é**bleep**

  • Casual Listener
  • Caros, Tem 2 dias que estou tentando resetar minha senha e não recebo o email para alterar. Já fiz de navegador diferente, já olhei lixeira, spam, o email simplesmente não chega. O que fazer nessa s...
  • omestreassassino
  • Visitor
  • 1969 Views
  • 4 replies
  • 0 likes
  • Account
    Free
    Login
    Other
    Security
  • 1969 Views
  • 4 replies
  • 0 likes

Can‘t find the Button in my Profile to Accept the Price increase for my premium Account.

PlanPremiumCountryGermanyDevice(iPhone 10Operating System(iOS My Question or Issuespotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ effective January 2024. Spotify Now is asking Users to accept this By pushing a Bu...

  • Visitor
  • Plan Premium Country Germany Device (iPhone 10 Operating System (iOS    My Question or Issue spotify just announced a Price increase for the premium Account Form 14,99€ to 17,99€ ...
  • BMK2023
  • Newbie
  • 826 Views
  • 2 replies
  • 1 likes
  • Account
  • 826 Views
  • 2 replies
  • 1 likes

Premium Duo / Switching to other region

PlanPremium DuoCountryUkraine/Poland Device(iPhone 13 pro max, Macbook Pro 2019)Operating System(iOS 17.1.2, MacOS Ventura 13.4) My Question or IssueI'm a citizen of Ukraine, but I live in Poland. I used ukrainian debit card and had an individual pre...

  • Newbie
  • Plan Premium Duo Country Ukraine/Poland   Device (iPhone 13 pro max, Macbook Pro 2019) Operating System (iOS 17.1.2, MacOS Ventura 13.4)   My Question or Issue I'm a citizen of...
  • Maxim
  • Spotify Star
  • 381 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 381 Views
  • 1 replies
  • 0 likes

Got premium but apple made a new account

I just recently got the student premium subscription but for some reason apple made a new account that it applied to is there anyway to set it to the right email/account.PlanStudent premiumCountryAmericaDeviceiPhone

  • Visitor
  • I just recently got the student premium subscription but for some reason apple made a new account that it applied to is there anyway to set it to the right email/account. Plan Student premium Coun...
  • Maxim
  • Spotify Star
  • 209 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
    Subscription
  • 209 Views
  • 1 replies
  • 0 likes

I have upgraded to premium but I still ads why?

I had been a premium customer for years tried to update for my wife. I then started getting ads so I cancelled my subscription and went onto you website to go back on premium which I did and I have a receipt. Still getting ads this is not fair I feel...

  • Visitor
  • I had been a premium customer for years tried to update for my wife. I then started getting ads so I cancelled my subscription and went onto you website to go back on premium which I did and I have a...
  • Maxim
  • Spotify Star
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

No puedo entrar a mi cuenta de Spotify

Me dice que me va a enviar un correo para recuperarla pero no lo hace, y me niega la contraseña cuando me dejo entrar con ella y luego me saco al de pocas horas. (esta es otra cuenta, obviamente)

  • Visitor
  • Me dice que me va a enviar un correo para recuperarla pero no lo hace, y me niega la contraseña cuando me dejo entrar con ella y luego me saco al de pocas horas. (esta es otra cuenta, obviamente)
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

How can i get my backup Spotify account

I just got my Spotify premium account a few months ago with a family plan. When I finished setting up my account, they email me a backup Spotify account.But somehow, I lost the email and I can't find that backup Spotify account.How can i find it then...

  • Visitor
  • I just got my Spotify premium account a few months ago with a family plan. When I finished setting up my account, they email me a backup Spotify account. But somehow, I lost the email and I can't fi...
  • Maxim
  • Spotify Star
  • 791 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 791 Views
  • 1 replies
  • 0 likes

automatically logged in on one device, password issues on other

PlanPremium DuoCountry DeviceMotorolaOperating SystemWindows My Question or IssueIm automatically logged in to Spotify on my phone. However, when I try to log in on my laptop browser or laptop app it tells me the username/email or password is incorre...

  • Visitor
  •   Plan Premium Duo Country   Device Motorola Operating System Windows   My Question or Issue Im automatically logged in to Spotify on my phone. However, when I try to log in...
  • Maxim
  • Spotify Star
  • 390 Views
  • 1 replies
  • 0 likes
  • Account
    Login
  • 390 Views
  • 1 replies
  • 0 likes

Log in to my account

PlanPremiumCountrySwe Device(iPhone 12Operating System(iOS 10, My Question or IssueI can not log in to my account due to forgot the password and the account is linked to a google gmail account that I can not access any longer due inactive emails and ...

  • Visitor
  •   Plan Premium Country Swe   Device (iPhone 12 Operating System (iOS 10,    My Question or Issue I can not log in to my account due to forgot the password and the acco...
  • Billy-J
  • Spotify Star
  • 323 Views
  • 1 replies
  • 0 likes
  • Account
  • 323 Views
  • 1 replies
  • 0 likes

Superuser Contribution Please help me log back in to my Spotify account

Hi for some reason I got logged out of my Spotify account r1cos I can’t remember the email and I tried to reset the password

  • Visitor
  • Hi for some reason I got logged out of my Spotify account r1cos I can’t remember the email and I tried to reset the password
  • Vasil
  • Moderator
  • 332 Views
  • 1 replies
  • 0 likes
  • 332 Views
  • 1 replies
  • 0 likes

Last year's spotify wrapped

Hello, is it possible to see last year's (2022) spotify wrapped?PlanPremium

  • Newbie
  • Hello, is it possible to see last year's (2022) spotify wrapped? Plan Premium
  • Maxim
  • Spotify Star
  • 286 Views
  • 1 replies
  • 0 likes
  • Account
  • 286 Views
  • 1 replies
  • 0 likes

Change plan from duo to family

Every time I try to change my plan from Duo to Family I get an error message. I go into the browser and select change plan. When I click select on the family plan it says “Oops! Something went wrong, please try again.” I’ve tried many times and no lu...

  • Newbie
  • Every time I try to change my plan from Duo to Family I get an error message. I go into the browser and select change plan. When I click select on the family plan it says “Oops! Something went wrong,...
  • Maxim
  • Spotify Star
  • 270 Views
  • 1 replies
  • 0 likes
  • Subscription
  • 270 Views
  • 1 replies
  • 0 likes