Can't get into my spotify premium account

[Kingshealynn]

When I go to my fidohub.CA link and am asked to enter my phone number to verify account it does not recognize my phone number why ? I phoned fido but they can't fix it .

[sebastiankreuz]

Hi @Kingshealynn!

Thanks for the heads up and welcome to the Community.

If you're still unable to access your account, try getting in touch with us through this contact form. Our Support team will gladly help you with this.

Remember that you can also reach us via Twitter @SpotifyCares.