Can't log in to Spotify account! Help

[RW15]

Hello, I have been unable to login to my Spotify account for a few days. The error message i'm receiving states that my "login failed", however I was recently billed for November. I've tried resetting my password but and the same issue. I gave up and created a new account so that I can post about the issue I'm having. Please advise. Thank you

[KatesHere]

Hello again!

I guess this is in regards to your post?

You can try logging in with a different browser or by clearing cache in your current one. Let me know if it works.

Hope this helped!

K

[sh_lhm]

If you use your email address as your username, try not to use the @......

[RW15]

Hello all! I've tried logging in with different browsers, and via app (No luck). Here's a post with similar issue.

https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Set-Device-Password/m-p/1120473

[KatesHere]

@RW15

In the post https://community.spotify.com/t5/Help-Accounts-and-Subscriptions/Can-t-set-my-device-password/td-p/1... you posted as well, has it helped you, the solution I posted there?

K

[propanecpa]

I cannot login on my iphone. I get Invalid Username or password message. However, they work on my desktop. I have reset my password twice, and did so from my iphone. I am a new Premium User, and cannot even get started!!!

[KatesHere]

@propanecpa Welcome to the community!
Please try uninstalling and re-installing the app in your phone and try again.
Hope this helped!
K