Can't remember password, and no access to email

[kellydinh]

I made my Spotify account several years ago and recently started using it again this year. I log in using my facebook profile. 

I can't remember my password and I do not have access to the email address I used to create the account. You see, my problem is this: 

To change the password, I need access to my email. 

[Bittencourt]

Hi @kellydinh, welcome to the community!

I suggest you get in touch with the Spotify staff - simply drop them a line on social media (Twitter or Facebook) or by using the contact form. Make sure, if you use the latter, to reply to the automated email you'll receive directing you back to the help pages, even if it's from a no-reply!

Support usually gets back within a day or two.

Let me know if this works!