Cant log in to my account!!

[merandarm430]

Plan

Premium

Country

United States

Device

Samsung 10e

Operating System

Android

My Question or Issue

I cant log in to my spotify. My username is merandarm430, but when I reset password it's not linked to any gmail. When I do use my gmail it gives me a whole other account that is not mine. I want my account back and Spotify has done nothing to help!! I have emailed, tried all the questionnaires, I have scrolled through the entire community and NOTHING!!!! I NEED HELP!!

[merandarm430]

I DO NOT HAVE A FACEBOOK!!

[Emilia_8]

Hi @merandarm430, 

Thank you for reaching out here in the Community!

Please, follow the steps provided in this support article. 

If you don't have access to the email address that's connected to your Spotify account, feel free to contact customer support and they'll be happy to update the email for you. You can find the contact form in the article under the Don’t have access to your account’s email address? part. 

I hope it helps!