Card Expiration Banner shows on card that isn't expiring

[larissakitty]

Banner at top of account information indicates that my AMEX is about expire. It isn't.

My AMEX doesn't expire until 2029.  

Plan

Premium

Country

USA

Device

16" Macbook Pro Nov 2023

Operating System

macOS Sequoia 15.0.1/Safari Version 18.0.1 (20619.1.26.31.7)

My Question or Issue

I logged into my account to swap out my AMEX cards both of which don't expire until 2029 and Spotify appears to be very confused.  It thinks the current one which doesn't expire until 6/29 is about to expire.   

I can only assume that the banner never cleared after it went up in 5/24 and I added the updated card. 

This is a bug

[Maxim · Accepted solution]

Hey @larissakitty,

Thanks for reaching out.

Could you try logging out and back into your account a couple of times to see if that resolves the issue? If that doesn’t work, it might be best to wait until your next billing date.

If you’re still seeing the message after the first payment with the new card goes through, feel free to reach out again.

Let me know how it goes 🙂 

[larissakitty]

This probably worked but I also updated my card to a different AMEX card.  Either method probably got rid of the banner as it is not there anymore.