Change Country

[gezze]

I was living in Australia for one year, two years ago and came back to my native country of Sweden about one year ago. While I was living in Australia I had my spotify charged from my Australian bank account and my spotify account had the country set to Australia. Now I realise my australian debit card is still on the debit information and I would like to debit my Swedish card and also change my country back to Sweden. I've been trying to change country without any progress. My Swedish card is now the card that will debit but my country is still set on Australia. I want it to be set to Sweden because I want acess to some tracks that I can't listen to on the Australian version. The country is gray zoned on my profile settings. Please help me change it to Sweden. 

[JoeThomas]

Hiya:

Have you tried the following:

1. Go to your Subscriptions and payment overview.
2. Click UPDATE DETAILS. 
   ​
3. Click Want to use another payment option? below the card details form.
   
4. Click Change Country and select the country you wish to move the account to.
   
5. Select a payment method with a billing address in the country.
   
6. Confirm the change by clicking CHANGE PAYMENT DETAILS.

~Joe

[gezze]

Unfortunately that didn't work. With those steps done I went back to my profile and it still says country: AU. I have even tried to cancel my subscription and done the process from scratch with the same results. What the f... is this? I don't want to use Tidal or Apple music even though it starts to be tempting.

[JoeThomas]

You're probably going to need to contact Spotify support then.

You can't always get help from the Spotify help page or community, and Spotify knows that. 

You can contact Spotify in the following ways:

Twitter | @SpotifyCares (English) or @SpotifyAyuda (Español)

Contact Form | Click here so send a contact form, or click here to send it anonymously.

~Joe