Can't verify for student subscription?

So, I could actually find that my school is eligible for the student discount. Unfortunately I can't verify my information to confirm though. This manual verification requires me to attach some kind of files which seems complicated! How do I solve th...

• drewjonn
• Newbie
• So, I could actually find that my school is eligible for the student discount. Unfortunately I can't verify my information to confirm though. This manual verification requires me to attach some kind ...
• 2015-08-31 6:19:22 AM
• 2015-08-31 6:28:18 AM
• EvanFasnacht
• Music Fan
• 8660 Views
• 2 replies
• 1 likes
• Other
  Premium
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OFFLINE DEVICES

Hi So I had problems with the app on my phone.. I was able to go onto my account on my phone however I played around on my account and deleted my device offline and am now unable to go offline on my spotify account when I was able to before, is there...

• KL6
• Newbie
• Hi  So I had problems with the app on my phone.. I was able to go onto my account on my phone however I played around on my account and deleted my device offline and am now unable to go offline...
• 2015-08-31 5:15:44 AM
• 2015-08-31 6:14:19 AM
• EvanFasnacht
• Music Fan
• 162 Views
• 1 replies
• 0 likes
• Premium

si quiero cancelar premuim que es lo que debo realizar?

• nuez
• Newbie
• 2015-08-31 3:25:37 AM
• 130 Views
• 0 replies
• 0 likes

Payment issues

In my account details it says on 2015-30-2015 I will be charged 9.99 but I have received a notification from my bank telling me that spotify has charged me for this month. What can I do about this?

• JVILLEG6
• Casual Listener
• In my account details it says on 2015-30-2015 I will be charged 9.99 but I have received a notification from my bank telling me that spotify has charged me for this month. What can I do about this?
• 2015-08-30 10:26:52 PM
• 2015-08-31 2:23:58 AM
• JVILLEG6
• Casual Listener
• 230 Views
• 2 replies
• 0 likes
• Subscription

3 Charges done and still free in 2 accounts.

Hello. I'm from Mexico and there's an offer that Spotify Mexico has in their website about 3 months being premium for 9.99 pesos. I paid that offer with my brother's debit card but I guess due to Spotify politics it didn't let me "pay" because he use...

• jrwong26
• Newbie
• Hello. I'm from Mexico and there's an offer that Spotify Mexico has in their website about 3 months being premium for 9.99 pesos. I paid that offer with my brother's debit card but I guess due to Spo...
• 2015-08-30 8:15:58 PM
• 2015-08-31 1:17:32 AM
• kbrooksc
• Community Legend
• 190 Views
• 1 replies
• 0 likes
• Premium

I want to change my new account to my current email but I have an old account with that email

I made a new account and used a fake email, but I want to change it to the email that I use. Only problem is I have an old account that's connected to Facebook. I'd also like to connect my new account to Facebook. I've looked on here on how to delete...

• hunterchips
• Casual Listener
• I made a new account and used a fake email, but I want to change it to the email that I use. Only problem is I have an old account that's connected to Facebook. I'd also like to connect my new accoun...
• 2015-08-30 10:23:32 PM
• 2015-08-31 1:17:02 AM
• kbrooksc
• Community Legend
• 207 Views
• 1 replies
• 0 likes

Charged three times for premium and got nothing

I tried to sign up for premium using the college discount, first of all, when I select my college and insert all my information it says that my information isn't valid even though it is and my college was even in the suggested colleges. On top of tha...

• BrettTrego
• Newbie
• I tried to sign up for premium using the college discount, first of all, when I select my college and insert all my information it says that my information isn't valid even though it is and my colleg...
• 2015-08-30 11:17:26 PM
• 2015-08-30 12:25:46 AM
• MichaelW
• Community Legend
• 158 Views
• 1 replies
• 0 likes
• Account
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Charged for nothing

i recently attempted to buy my mother the 1$ for 3 months but when I tried to put it through it said I already received the offer(probably because I used the same card). Even though I didn't receive premium, they decided to charge the 1$ anyway. Not ...

• malonech
• Newbie
• i recently attempted to buy my mother the 1$ for 3 months but when I tried to put it through it said I already received the offer(probably because I used the same card). Even though I didn't receive ...
• 2015-08-30 10:41:14 PM
• 2015-08-30 12:22:57 AM
• MichaelW
• Community Legend
• 194 Views
• 1 replies
• 0 likes
• Premium

Student discount won't verify but I still got charged!!

I signed up for spotify premium with the student discount with a debit gift card. I tried three times but it wouldn't verify that i go to Syracuse University but when i checked my gift card balance, I was charged three times even though I never got p...

• Ajmckenz
• Newbie
• I signed up for spotify premium with the student discount with a debit gift card. I tried three times but it wouldn't verify that i go to Syracuse University but when i checked my gift card balance, ...
• 2015-08-30 10:02:45 PM
• 2015-08-30 12:17:43 AM
• MichaelW
• Community Legend
• 306 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Student Discount Disappeared

I was receiving a student discount and it disappeared without warning four months ago and I have been getting charged the full price. Does the student discount expire? Is ther anyway to get a refund and put my student status back? I believe I had it ...

• tennisrocka08
• Newbie
• I was receiving a student discount and it disappeared without warning four months ago and I have been getting charged the full price. Does the student discount expire? Is ther anyway to get a refund ...
• 2015-08-30 11:35:05 PM
• 2015-08-30 12:13:33 AM
• Nico
• Community Legend
• 214 Views
• 1 replies
• 0 likes

Can't Login to Spotify

I've had a Spotify account for a while now. The username is mgs4as and the email is <>. I forgot my password so I used the forgot password option to get an email sent to my aolmail account. However, though I waited for 48 hours to check, I did not re...

• please_work
• Newbie
• I've had a Spotify account for a while now. The username is mgs4as and the email is <<SNIP>>. I forgot my password so I used the forgot password option to get an email sent to my aolmail ...
• 2013-11-02 5:08:25 PM
• 2015-08-30 12:10:23 AM
• holli_swan
• Casual Listener
• 442 Views
• 3 replies
• 0 likes
• Account
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Account /premium

I went to go buy the premium on iTunes but said my card info was wrong and I thought I had missed typed something so I tried it again and didn't work but when I look on my card info it charged me twice ?

• Taylorlhearn
• Casual Listener
• I went to go buy the premium on iTunes but said my card info was wrong and I thought I had missed typed something so I tried it again and didn't work but when I look on my card info it charged me twi...
• 2015-08-30 6:58:06 AM
• 2015-08-30 7:09:47 PM
• EvanFasnacht
• Music Fan
• 413 Views
• 5 replies
• 0 likes
• Account

Charge

So, i've edited my payment method, i mean, i changed the credit card i used to pay, to a new one. In the second i did the changes, my new one got a R$ 10,00 debt.. Why this taxe? Will i get in charged for that value? Sorry the bad english, im from Br...

• user-removed
• Visitor
• So, i've edited my payment method, i mean, i changed the credit card i used to pay, to a new one. In the second i did the changes, my new one got a R$ 10,00 debt..   Why this taxe?   Wi...
• 2015-08-30 6:43:11 PM
• 2015-08-30 6:54:37 PM
• OviiiOne
• Community Legend
• 203 Views
• 1 replies
• 0 likes
• Premium

Premium user, but still have Ads when browsing for music?

I'm a premium user, under the student discount. I do not get ads between songs, and i can freely play whichever song id like on my mobile device. From my understanding any premium user was suppose to be 'ad free' but i still have the long ad window w...

• EvanFasnacht
• Music Fan
• I'm a premium user, under the student discount. I do not get ads between songs, and i can freely play whichever song id like on my mobile device. From my understanding any premium user was suppose to...
• 2015-08-30 7:31:44 AM
• 2015-08-30 6:50:20 PM
• EvanFasnacht
• Music Fan
• 215 Views
• 2 replies
• 0 likes
• Account
  Premium

Missing Playlists

A few days ago i logged onto spotify to find my playlists had all dissapeared. I researched the topic and found that its often caused by having more than one account and that this can be rectified by logging back on to the original account. This has ...

• lukeskywalker1
• Newbie
• A few days ago i logged onto spotify to find my playlists had all dissapeared. I researched the topic and found that its often caused by having more than one account and that this can be rectified by...
• 2015-08-30 6:30:37 PM
• 2015-08-30 6:46:15 PM
• Ox1
• Roadie
• 188 Views
• 1 replies
• 0 likes
• Account

New Device, Can't locate user name

Hoping someone has advice - I use premium on my phone, and my phone died a couple of days ago. I got a new one and went to get set back up with this app, but don't know my username or pw. I tried to recover using my email address, and I must have typ...

• jsantoro7987
• Newbie
• Hoping someone has advice - I  use premium on my phone, and my phone died a couple of days ago.  I got a new one and went to get set back up with this app, but don't know my username or pw....
• 2015-08-30 3:18:01 PM
• 2015-08-30 5:47:19 PM
• Ox1
• Roadie
• 195 Views
• 1 replies
• 0 likes
• Premium
  Subscription

Cannot log in

Hi. I had Spotify Premium for about two months and now that it's gone I cannot log into my account anymore. I am from Serbia, but Premium account was paid by a friend of mine from Sweden. I cannot change the country only because it was paid from Swed...

• NemanjaV95
• Music Fan
• Hi. I had Spotify Premium for about two months and now that it's gone I cannot log into my account anymore. I am from Serbia, but Premium account was paid by a friend of mine from Sweden. I cannot ch...
• 2015-08-29 4:58:44 AM
• 2015-08-30 4:39:20 PM
• NemanjaV95
• Music Fan
• 403 Views
• 2 replies
• 0 likes
• Windows

ACCOUNT STOLEN

I am able to log in with facebook still, but my account's email and password have been changed without my knowledge. I discovered this on a 2 hr car ride while another device kept taking control of my spotify account. I can not believe there is not a...

• L0ngb0w
• Regular
• I am able to log in with facebook still, but my account's email and password have been changed without my knowledge.  I discovered this on a 2 hr car ride while another device kept taking contro...
• 2015-08-29 3:54:59 AM
• 2015-08-30 2:12:23 PM
• MichaelW
• Community Legend
• 469 Views
• 5 replies
• 0 likes
• Account
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