Change of phone and premium account wont register as I have 2 accounts one free and one paid.

[user-removed]

Hi,

I have just changed phones android to android, and I have 2 accounts 1 facebook which is free and one not that is paid.

I cant remember my password to the paid account and when I reset the password I the username is not the same as the one i am currently logged in to for my paid account.

PLEASE HELP!

[Bearfootrecords]

Hi @user-removed welcome to the Spotify Community! 

Would you be able to dig out the Spotify Premium receipt from your email or texts? If you could find that you'll find the username on the receipt for your paid account. 

If you don't have or can't find your receipt, or you can't access or remember the relevant email account then I would suggest reaching out to Spotify Care through this anonymous contact form, it'll not need any user ID. 

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