Announcements
Hello everyone! We are aware of some issues with Premium users hearing ads while listening to music. Head here for more info.

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Changing from family plan (as a member) to Duo without losing playlists etc.

Solved!

Changing from family plan (as a member) to Duo without losing playlists etc.

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

I am  member of a Family plan but would like to change to a duo plan with my partner. It seems that I have to quit my current premium plan first (and fall back on a free account?) before I can start a new duo plan myself. However, it is very unclear whether I lose all my playlists and/or saved songs or not. This makes me very hesitant to change. Does anyone have the answer? 

Reply

Accepted Solutions
Marked as solution

Hey @Pieterdewitte,


Thanks for reaching out.


Your playlists, saved music, etc. are associated with your account and have nothing to do with the current subscription 🙂 Free users can create playlists and save music as well.

 

I hope this clears things up!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

1 Reply
Marked as solution

Hey @Pieterdewitte,


Thanks for reaching out.


Your playlists, saved music, etc. are associated with your account and have nothing to do with the current subscription 🙂 Free users can create playlists and save music as well.

 

I hope this clears things up!

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts