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Charged for premium after I canceled it.

Charged for premium after I canceled it.

Avatar of SpacedOutV2
Casual Listener
2016-10-02 05:57 PM
I canceled my premium subscription and still got charged I switched to Apple Music as it gets newer music faster then Spotify. I want a refund cause I do not like Spotify and I didn't intend to Pay for another month.
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Avatar of Maxim
Spotify Star
Spotify Star
2016-10-02 06:08 PM

Hey @SpacedOutV2,

 

The first thing to do is check your email for a Confirmation Email. Each user receives one after cancelling their Spotify subscription.

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Avatar of SpacedOutV2
Casual Listener
2016-10-02 06:15 PM
I didn't recive an email but I know I canceled it cause I Rember it asking me why I was cancelling my subscription.
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