Family Premium administrator - wrong data

[Matt1992]

I'm the administrator of my spotify family account, however after some issues with login my account settings (basically my Name) switched to the name of my Wife.

How can I solve this?

[abesser88250]

same here...

Since a few days my daughter is listed as Administrator.

No ideas?

Regards

Andi

[NZaffarano]

Same issue here.....

[joaojunior]

Same here...

[saskiaorust]

Same here, my son suddenly administrator, discovered today, whats happening..?

[lcellerino]

Same situation...

[sandeman]

Same for me, since the account creation! 😕

[grued18]

same with me, plus all users in the account had to verify that they live at my address! some got kicked out and can't come back!

HELP Spotify!!

[jdmastin]

Same here...daughter is listed as Admin - no way to change name

[natisha22]

same with me

[steinreich]

same problem. Please help

[lematin]

Same here.

[hayribakici]

Yep, same here

[TDSchreur]

Same problem.

[steinreich]

Got in touch per email with Spotify support. The only thing which helped. My son didn't answer verification email and was kicked out of family premium. Neither I nor Spotify support could initiate/send the invitation Email. They finally sent a code manually which worked.

[abesser88250]

I had a look in my account today: 

All data is now correct again.