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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9296 Views
  • 3 replies
  • 9 likes
  • Security
  • 9296 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 484396 Views
  • 979 replies
  • 111 likes
  • Account
  • 484396 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211590 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211590 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121268 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121268 Views
  • 72 replies
  • 12 likes

Problems displaying friends feed

Hi, Recently, I can not see some friend in the list and I have yet to try to reinstall the application.Nothing works and it's very annoying (Image as attachment) If someone can help me...Thanks a lot !

  • Casual Listener
  • Hi,   Recently,  I can not see some friend in the list and I have yet to try to reinstall the application. Nothing works and it's very annoying   (Image as attachment)   I...
  • stonesetmc
  • Casual Listener
  • 316 Views
  • 2 replies
  • 0 likes
  • 316 Views
  • 2 replies
  • 0 likes

Pague premium en oxxo y nada

El día 27 de julio, a las 9 am de la mañana pague en oxxo los $99 de la cuenta premium, decía que tenia que esperar 24 hrs, ya las espere y nada. Que tengo que hacer si sigo teniendo el free aún cuando ya pague?

  • Newbie
  • El día 27 de julio, a las 9 am de la mañana pague en oxxo los $99 de la cuenta premium, decía que tenia que esperar 24 hrs, ya las espere y nada. Que tengo que hacer si sigo teniendo el free aún cuan...
  • osornios
  • Spotify Star
  • 1150 Views
  • 3 replies
  • 0 likes
  • 1150 Views
  • 3 replies
  • 0 likes

Can't find my login information

Hello, I signed out from my phone and don't remember username or password of my premium account how can I get the information to login again?

  • Newbie
  • Hello, I signed out from my phone and don't remember username or password of my premium account how can I get the information to login again?
  • justinewin_
  • Roadie
  • 246 Views
  • 1 replies
  • 0 likes
  • Login
  • 246 Views
  • 1 replies
  • 0 likes

Account being used somewhere else.

I have changed passwords, signed out of all devices, and I'm still getting this error and playback getting paused. Any ideas? It's REALLY irritating me to the point where I'm going to give up and stop using Spotify if this isn't resolved soon.

  • Newbie
  • I have changed passwords, signed out of all devices, and I'm still getting this error and playback getting paused. Any ideas? It's REALLY irritating me to the point where I'm going to give up and sto...
  • osornios
  • Spotify Star
  • 511 Views
  • 5 replies
  • 0 likes
  • 511 Views
  • 5 replies
  • 0 likes

Family Subscription: 2 members don't have Premium Features

Hello,I just started a Family Account with my living community. We are 6 people and two of them don't have the Premium features, even though they answered my e-mail invitation. They already tried to logout and in several times, but it still doesn't w...

  • Newbie
  • Hello, I just started a Family Account with my living community. We are 6 people and two of them don't have the Premium features, even though they answered my e-mail invitation. They already tried t...
  • justinewin_
  • Roadie
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Cambio de compañía telefónica

Buenos días! Soy cliente de Spotify por una promoción de mi operador de telefonía (Movistar). El cargo de mi subcripción a Spotify se incluye en la factura mensual de móvil. Ahora voy a cambiar de operador telefónico (Ono) y quisiera mantener la tari...

  • Newbie
  • Buenos días! Soy cliente de Spotify por una promoción de mi operador de telefonía (Movistar). El cargo de mi subcripción a Spotify se incluye en la factura mensual de móvil. Ahora voy ...
  • osornios
  • Spotify Star
  • 3091 Views
  • 19 replies
  • 1 likes
  • Premium
    Subscription
  • 3091 Views
  • 19 replies
  • 1 likes

Forgot E-Mail Adress i Used to Login

Hello, first: sorry for mistakes in grammar or spelling. my Problem is, i used an email adress to create an Account and i forgot which one it was. Unfortunately i forgot the pw, Too. My Handy crashed down, i can Not login and Now i can not end up my ...

  • Newbie
  • Hello,   first: sorry for mistakes in grammar or spelling.   my Problem is, i used an email adress to create an Account and i forgot which one it was. Unfortunately i forgot the pw, Too...
  • justinewin_
  • Roadie
  • 221 Views
  • 1 replies
  • 0 likes
  • Account
    Login
    Premium
  • 221 Views
  • 1 replies
  • 0 likes

Solved!! Deaktivierung des Kontos

Hallo.Ich habe die Info bekommen dass mein Account deaktiviert wurde da die Zahlung zurückgezogen wurde. Das Problem ist dass ich die Kontodaten geändert habe, weil noch ein falsches Konto angegeben war. Gibt es eine Möglichkeit dass das Konto wieder...

  • Newbie
  • Hallo. Ich habe die Info bekommen dass mein Account deaktiviert wurde da die Zahlung zurückgezogen wurde. Das Problem ist dass ich die Kontodaten geändert habe, weil noch ein falsches Konto angegebe...
  • Maxim
  • Spotify Star
  • 3177 Views
  • 1 replies
  • 0 likes
  • 3177 Views
  • 1 replies
  • 0 likes

Can't signup for spotify

Hello! My girlfriend wants to sign up for spotify but we can't make it. It keeps saying that the username is already taken. We've tried a lot of different names, also names like hahaha181918716 and it still does'nt work. Help please. /Jonny

  • Casual Listener
  • Hello! My girlfriend wants to sign up for spotify but we can't make it. It keeps saying that the username is already taken. We've tried a lot of different names, also names like hahaha181918716 and i...
  • nilesfoster
  • Casual Listener
  • 11844 Views
  • 10 replies
  • 0 likes
  • 11844 Views
  • 10 replies
  • 0 likes

Superuser Contribution Can't log in with username

It seems I can't log into spotify with my username, which is supposed to be ReticentSoul. When I log in it has to be by the email. Even then, on the mobile app and the web page for spotify, it says this as my username : https://gyazo.com/78cc1853695a...

  • Casual Listener
  • It seems I can't log into spotify with my username, which is supposed to be ReticentSoul. When I log in it has to be by the email. Even then, on the mobile app and the web page for spotify, it says t...
  • mrtechknowledgy
  • Newbie
  • 2603 Views
  • 8 replies
  • 0 likes
  • 2603 Views
  • 8 replies
  • 0 likes

Solved!! Spotify not updating new gmail from facebook

I went to change my old childish gmail.So i went to spotify clicked the link to change gmail on facebook.Then i changed both of the two gmail lines to my new gmail. ( I deleted the old gmail from facebook too.) but spotify still thinks i got the old ...

  • Casual Listener
  • I went to change my old childish gmail. So i went to spotify clicked the link to change gmail on facebook. Then i changed both of the two gmail lines to my new gmail. ( I deleted the old gmail from...
  • iamandyhill
  • Community Legend
  • 466 Views
  • 3 replies
  • 0 likes
  • Account
    Free
  • 466 Views
  • 3 replies
  • 0 likes

Solved!! Cannot edit my own playlists after stay abroad

Dear Community,I set up my own playlists few years ago in Germany. I then moved to Ireland for a year where I was able to edit my playlists by adding/deleting tracks. After I have returned to Germany, I am no longer able to edit my own playlists. Mor...

  • Visitor
  • Dear Community, I set up my own playlists few years ago in Germany. I then moved to Ireland for a year where I was able to edit my playlists by adding/deleting tracks. After I have returned to Germa...
  • user-removed
  • Not applicable
  • 884 Views
  • 13 replies
  • 0 likes
  • Free
    Other
  • 884 Views
  • 13 replies
  • 0 likes

Family Premium administrator - wrong data

I'm the administrator of my spotify family account, however after some issues with login my account settings (basically my Name) switched to the name of my Wife. How can I solve this?

  • Newbie
  • I'm the administrator of my spotify family account, however after some issues with login my account settings (basically my Name) switched to the name of my Wife.   How can I solve this?
  • abesser88250
  • Casual Listener
  • 1302 Views
  • 15 replies
  • 6 likes
  • Account
  • 1302 Views
  • 15 replies
  • 6 likes

I have been hacked and I just noticed it

So I just noticed that my spotify account have been hacked by someone and the thing is that there is money being drawn from my account for the past 5 months. And this someone have changed the email adress and also the password so I cant DO ANYTHING t...

  • Newbie
  • So I just noticed that my spotify account have been hacked by someone and the thing is that there is money being drawn from my account for the past 5 months.   And this someone have changed th...
  • Robert_W
  • Community Legend
  • 357 Views
  • 3 replies
  • 0 likes
  • 357 Views
  • 3 replies
  • 0 likes

[Samsung Smart TV] Spotify doesn't work on my TV

I really want to use Spotify on my Samsung TV but am having no luck. When I log in trying to use my Facebook account (which I use on my iPhone and laptop without issues) I'm told I'm using the wrong password. This makes no sense as I use the same pas...

  • Newbie
  • I really want to use Spotify on my Samsung TV but am having no luck. When I log in trying to use my Facebook account (which I use on my iPhone and laptop without issues) I'm told I'm using the wrong ...
  • jecc9mm
  • Newbie
  • 4432 Views
  • 12 replies
  • 0 likes
  • 4432 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution No me respetaron la promoción de 3 meses por $9.99 pesos mexicanos

El 1 de enero de 2017 adquirí Spotify Premium por 3 meses a $9.99 pesos mexicanos con una tarjeta de crédito. Con esa misma tarjeta le regalé la promoción a otros 2 miembros de mi familia, a los cuales no les respetaron la promoción y me terminaron c...

  • Newbie
  • El 1 de enero de 2017 adquirí Spotify Premium por 3 meses a $9.99 pesos mexicanos con una tarjeta de crédito. Con esa misma tarjeta le regalé la promoción a otros 2 miembros de mi familia, a los cual...
  • Joeltellez
  • Newbie
  • 1148 Views
  • 2 replies
  • 0 likes
  • 1148 Views
  • 2 replies
  • 0 likes

Solved!! Family Accunt International / Cross Country

Hi guys, I have a premium account and just moved my parents from iTunes to Spotify. I would like to move my premium account to a family account and add them. Question is: I am working in the US (and singned up for premium in the US), they are in Germ...

  • Newbie
  • Hi guys,   I have a premium account and just moved my parents from iTunes to Spotify. I would like to move my premium account to a family account and add them.   Question is: I am w...
  • user-removed
  • Not applicable
  • 5785 Views
  • 8 replies
  • 1 likes
  • 5785 Views
  • 8 replies
  • 1 likes

spotify acc won't be deleted

hello. i tried to delete my spotify acc a few times but everything that works is the message i should write to the contact form. but i just get the automatic email back which says i should look into the community/support....... can someone pls delete...

  • Visitor
  • hello.   i tried to delete my spotify acc a few times but everything that works is the message i should write to the contact form. but i just get the automatic email back which says i should l...
  • mrrodneysteven
  • Newbie
  • 2061 Views
  • 4 replies
  • 0 likes
  • Windows
  • 2061 Views
  • 4 replies
  • 0 likes

Hijacked account

Hi somebody uses my premium account. I have tried to log out all devices and changed my password. It's still used by somebody else. I e-mailed the support about a week ago without getting any answers. This is driving me nuts.Mathias

  • Visitor
  • Hi somebody uses my premium account. I have tried to log out all devices and changed my password. It's still used by somebody else. I e-mailed the support about a week ago without getting any answers...
  • Robert_W
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Account
  • 225 Views
  • 1 replies
  • 0 likes

Não consigo registrar meu cartão de crédito para aderir o Premium

Possuia a conta Premium até que meu cartão foi roubado e consequentemente cancelado. Fiquei sem pagar uma parcela. Após pedir outro cartão e tentar reativar minha conta Premium recebo uma mensagem similar a essa "seu cartão não está em um bom dia". J...

  • Newbie
  • Possuia a conta Premium até que meu cartão foi roubado e consequentemente cancelado. Fiquei sem pagar uma parcela. Após pedir outro cartão e tentar reativar minha conta Premium recebo uma mensagem si...
  • Bittencourt
  • Spotify Star
  • 796 Views
  • 4 replies
  • 0 likes
  • 796 Views
  • 4 replies
  • 0 likes