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  • I have a spotify premium account under just my first name, Scarlett, and I have forgotten both my email and my password. The only thing I have involving the account is my payment information, and I cant seem to find a phone number for spotify to call for help looking that up. I have already tried accessing my cache on my laptop but it was recently cleared, also I've tried every email I have and apparently none of them are it. 
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1 Reply

Hi @Scarlettrose1,

 

Thanks for posting in the Spotify Community!

 

If you’d already tried the suggestion here regarding entering possible email addresses you own in the password reset form, and aren’t receiving a password reset email, then I would recommend getting in touch with Spotify Support via their contact form; they’ll take a look at this and help you further.

 

Let us know if you have any other questions, and have a good day!

AdamDamonSpotify Star
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