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Forum Posts

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 9264 Views
  • 3 replies
  • 9 likes
  • Security
  • 9264 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • g2_gdlm
  • Casual Listener
  • 483939 Views
  • 979 replies
  • 111 likes
  • Account
  • 483939 Views
  • 979 replies
  • 111 likes

Solved!! How can i change my my spotify username?

Hi! This is probably been asked a lot before, but I could not find exactly what I was looking for. I got my spotify account some years ago, and I made my account through facebook. My problem is that I really want to connect spotify to other devises e...

  • Newbie
  • Not applicable
  • 1211430 Views
  • 119 replies
  • 117 likes
  • Account
  • 1211430 Views
  • 119 replies
  • 117 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 121151 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 121151 Views
  • 72 replies
  • 12 likes

Superuser Contribution Change my account from one subscription to another & keep my playlists

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,Can I change my Premium account from my sisters subscription to my mums subscription and k...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi, Ca...
  • Peter
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • Account
    Subscription
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't update payment method

I keep having the three dots loading indefinitely and can't update my payment method.

  • Newbie
  • I keep having the three dots loading indefinitely and can't update my payment method.
  • Peter
  • Spotify Legend
  • 697 Views
  • 6 replies
  • 1 likes
  • Account
  • 697 Views
  • 6 replies
  • 1 likes

Superuser Contribution Can't edit profile

I wanted to edit my profile but I saw that I wasn't allowed to, then I read here that it might be because my account was set up by Facebook login so I detached my account from Facebook and got an ID for the desktop. I thought I could edit my profile ...

  • Casual Listener
  • I wanted to edit my profile but I saw that I wasn't allowed to, then I read here that it might be because my account was set up by Facebook login so I detached my account from Facebook and got an ID ...
  • Peter
  • Spotify Legend
  • 494 Views
  • 5 replies
  • 0 likes
  • Account
  • 494 Views
  • 5 replies
  • 0 likes

Change Country

Hello! I have a problem. I can't change country in my account. There is only the UK on the menu, but I need Russia. What to do?

  • Visitor
  • Hello! I have a problem. I can't change country in my account. There is only the UK on the menu, but I need Russia. What to do?
  • Billy-J
  • Spotify Star
  • 382 Views
  • 4 replies
  • 0 likes
  • 382 Views
  • 4 replies
  • 0 likes

Payin membership without linked email

PlanPremiumCountryCanadaDeviceSamsung S8 and a laptop Win7Operating SystemWin 7 I realized a while ao that my work laptop and my phone didn'T have the same account on spotify and I wanted to correct that. My phone has a premium acocunt so I figured I...

  • Visitor
  • Plan Premium Country Canada Device Samsung S8 and a laptop Win7 Operating System Win 7   I realized a while ao that my work laptop and my phone didn'T have the same account on spotify a...
  • Luan
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • Account
  • 228 Views
  • 1 replies
  • 0 likes

I need to cancel my premium and I don’t know my password, I sent email to reset and didn’t go thru

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Joel-M
  • Composer
  • 422 Views
  • 5 replies
  • 0 likes
  • Premium
  • 422 Views
  • 5 replies
  • 0 likes

Having trouble linking Spotify to PS4

Greetings, Spotify Ltd, or whoever runs this place As the Spotify released over the Russia, i wanted to link my Spotify account to a PS4. No accounts on it, so i tried to link it, but there was an error like “Linking accounts is not supported in your...

  • Newbie
  • Greetings, Spotify Ltd, or whoever runs this place 🙂   As the Spotify released over the Russia, i wanted to link my Spotify account to a PS4. No accounts on it, so i tried to link it, but the...
  • 628 Views
  • 0 replies
  • 0 likes
  • Social & Random
  • 628 Views
  • 0 replies
  • 0 likes

i wanna close an account that's mine, but i dont know my user, pass, or email.

PlanfreeCountryusaDevicethinkpad/computerOperating Systemwindows My Question or Issuei wanna close an account that's mine, but i dont know my user, pass, or email. i can prove that the account is mine (if that helps). (the attachment is the account i...

  • Casual Listener
  • Plan free Country usa Device thinkpad/computer Operating System windows    My Question or Issue i wanna close an account that's mine, but i dont know my user, pass, or email. i ca...
  • noosha
  • Casual Listener
  • 383 Views
  • 4 replies
  • 0 likes
  • Account
    Login
  • 383 Views
  • 4 replies
  • 0 likes

Account

Created a new account and again I have many characters in my nickname. Is this the way it should be? Can it be changed somehow?

  • Visitor
  • Created a new account and again I have many characters in my nickname. Is this the way it should be? Can it be changed somehow?
  • Billy-J
  • Spotify Star
  • 224 Views
  • 1 replies
  • 0 likes
  • Account
  • 224 Views
  • 1 replies
  • 0 likes

HACKED Someone got into one of my family plan member's account and I can't get their picture off n

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Billy-J
  • Spotify Star
  • 577 Views
  • 1 replies
  • 0 likes
  • Account
  • 577 Views
  • 1 replies
  • 0 likes

Free trial from xbox

PlanPremiumCountryUnited KingdomDeviceHuawei Y6 2019Operating SystemAndroid 9My Question or IssueHi I'm trying to get 3 months free from xbox game pass perk but when it goes to the section to put my bank details in its not loading its just constantly...

  • Visitor
  • Plan Premium Country United Kingdom Device Huawei Y6 2019 Operating System Android 9 My Question or Issue Hi I'm trying to get 3 months free from xbox game pass perk but when it goes to the ...
  • Joel-M
  • Composer
  • 382 Views
  • 1 replies
  • 0 likes
  • Account
    Other
    Premium
  • 382 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why is my Discover Weekly giving me weird recommendations?

Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I played it with my friends in the car as a joke once,...

  • Casual Listener
  • Every week, I make it a priority to listen to my discover weekly and mark the songs I don't like, but last year I made a playlist full of "meme songs" aka songs I wouldn't listen to normally, and I p...
  • jakeasher8
  • Casual Listener
  • 1449 Views
  • 2 replies
  • 0 likes
  • Account
    Free
    Other
  • 1449 Views
  • 2 replies
  • 0 likes

Solved!! spotify.me

Hello guys, I just want to know where is "spotify.me" website. Because I want to see my stats and to know the time I spent listening to music.Thx for your help.

  • Visitor
  • Hello guys,  I just want to know where is "spotify.me" website. Because I want to see my stats and to know the time I spent listening to music. Thx for your help.  
  • Billy-J
  • Spotify Star
  • 4946 Views
  • 1 replies
  • 0 likes
  • Other
  • 4946 Views
  • 1 replies
  • 0 likes

Solved!! Delete old account and change current account username to the old one

So I have an old account which I didn’t have access to until now. I had made a new account which has all my playlists and premium. I thought of deleting the old account and changing my current account username to the old one but there is no option to...

  • Regular
  • So I have an old account which I didn’t have access to until now. I had made a new account which has all my playlists and premium. I thought of deleting the old account and changing my current accoun...
  • Billy-J
  • Spotify Star
  • 2160 Views
  • 10 replies
  • 0 likes
  • Account
    Premium
  • 2160 Views
  • 10 replies
  • 0 likes

Re: Sky Cancelled Premium Plan

I am in exactly the same boat. My Sky plan was cancelled 5 July and Sky are adamant it is cancelled. Their bills support this.However in Spotify I am still a premium customer and they say there is no cancellation.I want to subscribe to family but can...

  • Visitor
  • I am in exactly the same boat. My Sky plan was cancelled 5 July and Sky are adamant it is cancelled. Their bills support this. However in Spotify I am still a premium customer and they say there is ...
  • Billy-J
  • Spotify Star
  • 419 Views
  • 1 replies
  • 0 likes
  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Do not see Sign in With Apple on macOS app

PlanFamily CountryUSA DeviceMacBook Pro 2016 Operating SystemmacOS 10.15.4 My Question or IssueThere is no option to sign in with Apple. I just updated Spotify to the (I'm assuming) latest version.  

Screen Shot 2020-04-08 at 12.16.55 PM.png
  • Casual Listener
  • Plan Family   Country USA   Device MacBook Pro 2016   Operating System macOS 10.15.4   My Question or Issue There is no option to sign in with Apple. I just updated S...
  • Berseker
  • Visitor
  • 3274 Views
  • 3 replies
  • 1 likes
  • Login
  • 3274 Views
  • 3 replies
  • 1 likes

Superuser Contribution I can’t enter in the settings

I can’t enter the settings of my account to change the location. and on the main website and on this an error crashes. what to do?

  • Visitor
  • I can’t enter the settings of my account to change the location. and on the main website and on this an error crashes. what to do?
  • Elena
  • Moderator
  • 446 Views
  • 1 replies
  • 0 likes
  • Account
  • 446 Views
  • 1 replies
  • 0 likes

Solved!! Date of birth field only accepts 1 to 9 as day of month

I needed to change my country to Russia since Spotify has launched there officially. When I first tried to do that, I had an error connected with my date of birth. After trying different things, I understood that somehow only numbers 1 to 9 were acce...

  • Casual Listener
  • I needed to change my country to Russia since Spotify has launched there officially. When I first tried to do that, I had an error connected with my date of birth. After trying different things, I un...
  • EthanS1
  • Community Legend
  • 1906 Views
  • 4 replies
  • 0 likes
  • Account
    Other
  • 1906 Views
  • 4 replies
  • 0 likes

Re: Switching from premium to duo

estoy cambiando mi suscripcion Premium Familiar a Premium Duo y detecto error en nuestra direccion personal, no me permite corregir y ES FUNDAMENTAL PARA CONTINUAR. Nuestra casa donde vivimos hace 32 años es. Avenida Las Torres 025(CERO DOS CINCO). M...

  • Visitor
  • estoy cambiando mi suscripcion Premium Familiar a Premium Duo y detecto error en nuestra direccion personal, no me permite corregir y ES FUNDAMENTAL PARA CONTINUAR. Nuestra casa donde vivimos hace 32...
  • Billy-J
  • Spotify Star
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account isn't searchable; shows error

I recently made a free account to spam some of my playlists so they wouldn't clog up my premium account. However, my new account isn't searchable to myself nor any of my other friends. I tried following myself on my free account but when I go through...

  • Casual Listener
  • I recently made a free account to spam some of my playlists so they wouldn't clog up my premium account. However, my new account isn't searchable to myself nor any of my other friends. I tried follow...
  • gardenghost1c
  • Casual Listener
  • 357 Views
  • 2 replies
  • 0 likes
  • Account
    Free
  • 357 Views
  • 2 replies
  • 0 likes