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Friends aren't receiving my messages

Friends aren't receiving my messages

Hi, 

 

I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do with the desktop update, since I'm not able to send music from my Android as well.. I'm not getting any error messages by the way. I changed my password 5 days ago, which is pretty much the time my friends stopped receiving my messages. Although I think this is very unlikely the reason for my problem, it's the only clue I have 😕

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6 Replies

Hi! Welcome to the community! The team is aware about the issue and they are looking for a solution now. However, I've escalated this thread for the community team to have a look into and hopefully they'll fix this as soon as possible. Thank you for sharing a little bit of information.

Please could you try logging out then in and sending the songs?

Thank you for your answers! Unfortunately I'm still not able to send songs after logging out and in. 


@rude_teddybear wrote:

Thank you for your answers! Unfortunately I'm still not able to send songs after logging out and in. 


It would appear that there is a bug with sending and facebook. The staff are aware and I believe a fix is being made 🙂

 

Liam

Good to hear. I have to admit my Spotify account is not connected to facebook though. But maybe that's the problem 😉 

Hi, 

I'm also having the same issue.

 

I'm not connected through Facebook.

I've tried sharing songs through the Spotify App, desktop App, and through play.spotify.com web client.

 

I've also tried logging out/in. It doesn't work.

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