Change Country

I was living in Australia for one year, two years ago and came back to my native country of Sweden about one year ago. While I was living in Australia I had my spotify charged from my Australian bank account and my spotify account had the country set...

• gezze
• Casual Listener
• I was living in Australia for one year, two years ago and came back to my native country of Sweden about one year ago. While I was living in Australia I had my spotify charged from my Australian bank...
• 2015-08-30 10:00:16 AM
• 2015-08-30 11:50:16 AM
• JoeThomas
• Community Legend
• 282 Views
• 3 replies
• 0 likes
• Account

Premium account hacked - recovering playlists

OK, so my password wasn't great and I assume that someone got into my premium account because of that. Unfortunately, before I realised and reset my password, a whole load of my playlists had been binned. I've recovered what I can using the 'Recover ...

• nursemaximum
• Casual Listener
• OK, so my password wasn't great and I assume that someone got into my premium account because of that.   Unfortunately, before I realised and reset my password, a whole load of my playlists ha...
• 2015-08-29 12:03:28 PM
• 2015-08-30 8:22:07 AM
• kbrooksc
• Community Legend
• 293 Views
• 1 replies
• 0 likes
• Account

Charged 5 times

Hello, I recently upgraded to Spotify Premium, and I was having issues with the automatic student discount system, so I resorted to manually submitting evidence of being a student. Everything worked out fine, but I come to realize that my card was ch...

• skorged
• Casual Listener
• Hello, I recently upgraded to Spotify Premium, and I was having issues with the automatic student discount system, so I resorted to manually submitting evidence of being a student. Everything worked ...
• 2015-08-29 5:21:06 PM
• 2015-08-30 8:20:54 AM
• kbrooksc
• Community Legend
• 253 Views
• 1 replies
• 0 likes
• Account
  Subscription

Can't acces account

I need help... I can't use my facebook spotify account anymore since I linked my other spotify only account to that same facebook account. Is there anyway to retrieve that account, because i can still see the account on my friend's "following" list. ...

• zeroothree
• Newbie
• I need help... I can't use my facebook spotify account anymore since I linked my other spotify only account to that same facebook account. Is there anyway to retrieve that account, because i can stil...
• 2015-08-29 12:10:00 AM
• 2015-08-30 8:16:48 AM
• kbrooksc
• Community Legend
• 266 Views
• 1 replies
• 0 likes
• Account
  Login

Spotify won't let me log in, says you can only log in abroad for 14 days

Hi,

I'm from Sweden and I have had my account for as long as I remember. Also been paying for premium all the time it takes automatically from my account.
I've also lived in Australia for almost 3 years and always used my spotify here but now all of a...

• PetraW
• Newbie
• Hi,<br><br>I'm from Sweden and I have had my account for as long as I remember. Also been paying for premium all the time it takes automatically from my account. <br>I've also lived...
• 2015-01-06 11:33:06 PM
• 2015-08-30 6:49:47 AM
• mackenziessmyth
• Newbie
• 1516 Views
• 2 replies
• 0 likes
• Account
  Login
  Subscription

My student discount doesn't work and spotify charged me 3 times and I don't even have premium yet.

• Willyc293
• Newbie
• 2015-08-30 4:30:43 AM
• 2015-08-30 4:55:23 AM
• DasPeter
• Community Legend
• 332 Views
• 2 replies
• 0 likes

I'm trying to sign in but can't. What does it mean when it says my form has expired

• Yharrington
• Newbie
• 2015-07-17 8:22:30 AM
• 2015-08-30 2:49:36 AM
• Aloriahamm
• Casual Listener
• 525 Views
• 4 replies
• 0 likes
• Login

unable to buy giftcard

hello it is current unable to buy gift cards. it keeps saying the following message: Oops! Something went wrong, please try again or check out our testing help area Please advise.

• hismadnezz
• Casual Listener
• hello   it is current unable to buy gift cards. it keeps saying the following message:   Oops! Something went wrong, please try again or check out our testing help area   Please ...
• 2015-08-28 6:09:42 PM
• 2015-08-30 2:03:53 AM
• OviiiOne
• Community Legend
• 291 Views
• 1 replies
• 0 likes
• Premium

"Mobile phone" in profile

Hello, in Account - Edit profile - Mobile phone section, there is no Windows Phone choice, only Windows Mobile, but that is an old OS for phones.Can you please add that choice? Thank you.

• Ox1
• Roadie
• Hello, in Account - Edit profile - Mobile phone section, there is no Windows Phone choice, only Windows Mobile, but that is an old OS for phones. Can you please add that choice? Thank you.
• 2015-08-29 3:27:35 PM
• 2015-08-30 2:00:18 AM
• OviiiOne
• Community Legend
• 200 Views
• 1 replies
• 0 likes
• Account
  Other

Can't stay logged in for more than 1 second.

Whenever I log in to my account I log on, but after a second or so passes, I get logged of. I get the error message that the username or password is incorrect. However, I've used this account for a couple of years and never changed the password, so I...

• ArvidSU
• Newbie
• Whenever I log in to my account I log on, but after a second or so passes, I get logged of. I get the error message that the username or password is incorrect. However, I've used this account for a c...
• 2015-08-30 1:37:04 AM
• 2015-08-30 1:56:47 AM
• DasPeter
• Community Legend
• 178 Views
• 1 replies
• 0 likes
• Account
  Login
  Premium
  Security

Help can't change my country

I recently moved to japan and was able to use my Spotify for a bit but now I can't and the notification you're account is set to another country pops up. When I go to change it USA is my only option.

• Evandagrift
• Newbie
• I recently moved to japan and was able to use my Spotify for a bit but now I can't and the notification you're account is set to another country pops up. When I go to change it USA is my only option.
• 2015-08-29 12:45:43 AM
• 2015-08-29 12:55:02 AM
• user-removed
• Not applicable
• 252 Views
• 1 replies
• 0 likes
• Login
  Premium

How can I listen to my music and not my wife's when both are playing music? (I have family premium)

I have a premium account wirh 3 family members. Everytime my wife or I play music at the same time, she (or I) gets told by spotify that we either play the music the other one is playing or basically take control and kill the mood for the other one. ...

• mushaisa
• Newbie
• I have a premium account wirh 3 family members. Everytime my wife or I play music at the same time, she (or I) gets told by spotify that we either play the music the other one is playing or basically...
• 2015-08-29 2:40:42 PM
• 2015-08-29 12:22:24 AM
• user-removed
• Not applicable
• 289 Views
• 1 replies
• 0 likes

Spotify Premium is not working on new IPhone

Hey,My Phone was stolen and I got a new IPhone. I uploaded Spotify but now my Premium account is not working. I only can use the free version or buy a new Premium Account and I don't know why...Xx

• St_ff_rg
• Newbie
• Hey, My Phone was stolen and I got a new IPhone. I uploaded Spotify but now my Premium account is not working. I only can use the free version or buy a new Premium Account and I don't know why... ...
• 2015-08-29 11:47:14 PM
• 2015-08-29 12:20:28 AM
• DasPeter
• Community Legend
• 261 Views
• 1 replies
• 0 likes
• Premium

Friends aren't receiving my messages

Hi, I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do with the desktop update, since I'm not able to send music from my Andr...

• rude_teddybear
• Regular
• Hi,    I've been sending music to my friends the last couple of days from different devices but it turned out that they didn't receive anything. I don't think this has anything to do wi...
• 2013-03-03 10:45:03 PM
• 2015-08-29 12:18:35 AM
• dwejikalbi
• Newbie
• 946 Views
• 6 replies
• 0 likes

Change from UK to Canada

Trying to change country from UK to Canada, using the instructions on the webpage, but when I change to Canada, it is only changed country to "undefiend", so my payment wont work, so what is the best way to change country, cancel the subscription or ...

• jempamartensson
• Newbie
• Trying to change country from UK to Canada, using the instructions on the webpage, but when I change to Canada, it is only changed country to "undefiend", so my payment wont work, so what is the best...
• 2015-08-29 8:51:06 PM
• 2015-08-29 12:08:22 AM
• DasPeter
• Community Legend
• 242 Views
• 1 replies
• 0 likes
• Subscription