Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

'Get Access' Won't work

'Get Access' Won't work

I'm trying to verify my artist page and connect my songs to my account. 

I'm doing all the steps correctly to get verified by Access. 
But everytime I get to the last step. (the page in the photo)
I click the button and NOTHING happens, this is a very frustrating bug. 
Haven't been able to 'Get Access' for a few days now. 

Is there any other way to get past this? No matter what I try I can't click 'Submit'...

jkhkjhkjhkjhkjhkjhjhkjh.JPG
Reply
1 Reply

Hey there, @esoom!

 

Thanks for coming to the Spotify Community.

 

Sorry to hear you're having trouble. If this is still happening, does restarting your device, or clearing your browser's cache/cookies help? We'd also recommend giving things a try from a different browser, or device if possible.

 

If that doesn't do the trick, we'd recommend reaching out to our Artist team here.

They'll be able to help out more 🙂

 

Many thanks,

/M

Suggested posts