I am not able to join a family plan with the shared link

[#1]

When I click on the link to connect my account to a family account, I get a try again message. I have done this over several days and had new links sent but I’m not sure what the issue is

[Maxim]

Hey there,

Thanks for reaching out.

It sounds like you’re running into an error, but since there are a variety of messages that can pop up, it’d be super helpful if you could share the exact one you’re seeing.

Without that, it’ll be tricky to provide the right guidance 🙂