I can't change my current country

[JP2001]

Plan

Free

Country

Serbia

Device

laptop (acer)

Operating System

Windows 10

Hi! I've got a problem. I logged in spotify using my facebook account while I was in Greece. More than two weeks have passed and I couldn't use it anymore so I wanted to change the country-to update my location. When I open account settings and click EDIT nothing happens! It just says "ooops something went wrong, please try again", and believe me I've tried again and again and AGAIN but nothing seems to work. I even added my gmail address and reset the password. If you can, please help me, I'd be really grateful. 😞

My Question or Issue

[Elena]

Hey there @JP2001!

We really appreciate you sharing this here in the Community!

We hope you don’t mind us replying now as we just stumbled upon this thread. Just to confirm, are you still experiencing this?

If you are, we'd recommend starting off by giving this a try in an incognito window or using a different browser.

If your issue persists, it might be a good idea to use a different network and turn off your VPN if you're using one.

We'll be on the lookout for your update. Give us a shout if you have any further questions.