I cannot be premium but I already pay my euro

[snakedd995]

So yesterday I got a new account, I tryed to pay 1 euro for the three months of premium but I cant be because I alredy paid the 3 months to my gf with my credit card. Anyway SOMEHOW spotify has charged 1 euro to my account. So now what? I am not gonna be premium? I lost that euro? What the **bleep**?

[jean3601]

Hello @snakedd995, Welcome to the community! 🙂

Please check this page for me and see if you have not received a premium subscription 🙂

Thanks! I Hope To Hear From You Soon! 🙂

[snakedd995]

Nope I dont hace premium, it says "get premium for three montsh...." y'know

[jean3601]

Hello @snakedd995, Welcome to the community! 🙂

You can contact Spotify support here to assist you with your issue 🙂

https://www.spotify.com/about-us/contact/contact-spotify-support/?contact

If you receive a No-Reply email that says to check out the FAQ or Community just reply to that email and Spotify support will contact you 🙂

Support takes 24-48 hours to reply to you if they have not replied to you by tomorrow you can ask me here and i will escalate the issue for you 🙂

I hope this helped solve your issue 🙂