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I don't have a password nor email associated with my account

I don't have a password nor email associated with my account

Plan

Family Premium

Country

Brazil

Device

Moto e7

Operating System

Android 10

 

My Question or Issue

When I signed up I only used my phone number, now I'm trying to use Spotify on my laptop and I'm failing miserably, because I don't have email address and password.

Reply
1 Reply

Hello @ui5!

 

Thanks for coming to the Spotify Community. As you mentioned, you can’t use your phone number to log into the desktop app. I'd recommend creating a Spotify password to log in with an email address instead:

  1. Log in to your account page with your phone number.
  2. Click EDIT PROFILE and add an email address to your account.
  3. Use your email address to create a password.

Let me know if you have any questions 🙂

Jose_MSpotify Star
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