I just want to be able to change my Spotify email

[Torrible]

I no longer have access to the email address on my account. I can't change it because my Spotify account is connected to Facebook. Changing the email on Facebook doesn't change the email on Spotify. Contacting Spotify is useless because they will just send a message to the email account which I can't access (it's a web-based email which can't display any message sent by Spotify - because their messages contain a banned string).

I wish to change my display name as well. Can I disconnect my account from FB and still maintain my playlists? I still don't get why I'm completely unable to edit my profile just because it is connected to FB.

Thanks.

[w_K]

Hi Torrible, 

          Thanks for reaching out to the community. I guess you will just have to create a new account. Emails from accounts that are first created with Facebook accounts are unchangeable.

          For changing the display name, It is easier on mobile phones. 

Simply follow these instructions:

1. Tap Home, then Settings.
2. Tap View profile.
3. Tap EDIT PROFILE.
4. Tap your display name to change it.
   Tip: You can also add or change your profile photo here. 
5. Tap Save.

Go here to watch a video on how to change your display name.

[Torrible]

I can't edit my profile at all just like I can't edit my email. It's because my account is connected to Facebook. So I'll have to start a completely new account just to use a different email address?  This is so weird. 

[w_K]

Yep, this happened to me before. I created my account with Facebook and it was using my old email account. I wanted to change it but couldn't. So I created a new account with my new email address. It took like a week of listening to get back to my music taste.

[Alex]

Hi there @Torrible,

Thanks for reaching out about this in the Community!

You can start a new account with your preferred email address and transfer your music collection over, following this guide.

Alternatively you can get in touch with out Customer Support team here. They'll be more than happy to help out with updating your email address if possible.

Hope you find this info useful. Don't hesitate to reach out again if you have more questions.

Have a great day!

[mister-jay]

Is it really possible to change the mail address?
I have a account with Facebook LogIn and want to change my Mail address because I want to delete my Facebook account.
So please let me know that it is possible to change the mail address so I can LogIn without Facebook

[mister-jay]

Hey, that can´t be the answer. I mean we are living in 2020 and Spotify want to tell us that they are cannot change an mal Adresse/login??

[n3ptr]

I have the same issue, and it's feels so awful that I don't have control over my own account.

[Jeremy]

Hey there @mister-jay and @n3ptr,

Thank you for your replies.

If you have created your account through Facebook, you can contact our Customer support and they can help you change your email address from their end.

We're constantly aiming to improve our features so we hope you’ll continue using it and find it gets better in the future. 

Thanks for the feedback, we appreciate it. Let us know if we can help with anything else. We're always one reply away.