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I'm Spotify premium user and I can't find any offline button in setting.

I'm Spotify premium user and I can't find any offline button in setting.

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6 Replies

Hey @Freude, thanks for reaching out to the Community!

You should be able to enable offline mode by following these steps from the Spotify mobile app:

  1. Swipe left or tap your profile picture.
  2. Tap Settings and privacy 
  3. Tap Playback.
  4. Switch Offline on.

If you still can’t see this option, please let me know the make and model of your device, and we’ll go from there.

 

Keep me posted!

Billy-JSpotify Star
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Note: I'm not a Spotify employee.

I tried and there's not any button called offline,I used to have it before.

I still can't find one

 

Hey @Freude,

 

Thanks for the reply! Can you try a reinstall of the app following these steps. These steps are more thorough than the simple reinstall and can solve common issues.

If you're still having trouble, can you send me a screenshot of what you're seeing after following the steps in my last reply? 


Let me know how everything goes!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Hey can u check ur message I sent u a message

Hey @Freude,

 

Thanks for following up with me. I see that you’re using an Android device. Can you try to turn on Offline Mode by following these steps instead:

  1. Swipe left or tap your profile picture.
  2. Tap Settings and privacy 
  3.  Data-saving and offline
  4. Switch Offline on.

 

Let me know if that makes a difference. Thanks!

Billy-JSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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