Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

I think my account got hacked

I think my account got hacked

There are new playlists that i never add and songs in my liked songs. Yesterday I got an email that someone from Azerbaijan got an access to my account and it’s clearly not me. I’ve changed my password but it didn’t help. Pls do something with that I don’t know what to do 😭😭😭
Reply
1 Reply

Hey there, @cyfmfh,

 

Thanks for reaching out to the Community!

 

Sorry to hear about what happened. If you haven't already, I'd strongly recommend you secure your account by following the steps in this article. Make sure to remove any linked apps by logging in on your account page and selecting REMOVE ACCESS.

 

To further prevent this from happening in the future check out the suggestions here on how to keep your account safe.

 

Take care 💚

YordanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a "Like".
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts