Login information are not deleted when deleting the iOS App

[Testmytest]

As above. How is it done that uninstalling/deleting the app doesn't remove is data and when I install it again I'm already logged in. How is that possible. Is it Apple's or Spotify's fault?

Device

iPad 8

Operating System

iPadOS

[Mihail]

Hey @Testmytest,

Thanks for reaching out.

It's possible that your password is saved on your device. You can remove any associated passwords by going to the settings on your iPad > passwords > search for and then click on Spotify> scroll down and pick delete password. This, combined with a clean reinstall using these steps should clear all Spotify data on your device. 

Hope this helps. Let us know how you get on.

[Testmytest]

Hi thank you for your time but this is not the case. I tried the instructions in this link but it didn’t help and immediately after I downloaded the app and clicked on the icon it showed everything as it was before. My Spotify password isn’t sleep on iCloud keychain or any other password and I want you it should ask for permission first. I don’t understand how it’s possible that app’s code being deleted and app’s data being deleted from the device everything is the same as before. Is it connected with data being saved in iCloud (not iCloud Keychain)? If yes, why doesn’t it show under iCloud data usage?

Thank you for your time

[CarlosE · Accepted solution]

Hi again @Testmytest,

Thanks for keeping in touch.

Try deleting your Spotify password with the steps in the previous reply > logging out from your account > deleting the app > reinstalling it. This way your login details shouldn't be remembered and you won't be automatically logged in when reinstalling the app.

Let us know how it goes.

[Testmytest]

Thanks,
It's all good now. Still it's a it weird. Spotify is the only app I know to do so.
👍

[Eni]

Hi @Testmytest, 

We're glad to hear it's working now. If you ever need anything else, we're just a post away. 

Have a great day 🙂