Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Lost my Spotify?

Lost my Spotify?

 

Plan

Premium

Country

Mexico

Device

Pixel 8 Pro

Operating System

Android Oreo

 

My Question or Issue

Please help me! For some reason I lost all access to my Spotify!! It says I'm not premium anymore, I can't access any songs, I literally cannot play anything! Help!!

Reply
1 Reply

Hey @DiegoM02,

 

Thanks for coming to the Community.

 

It sounds like you've got an additional account with Spotify. You can check out this FAQ article for the next steps to take.

 

Let me know how it goes! 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Suggested posts