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Move to a new family group

Move to a new family group

Plan

Premium family

Country

Netherlands 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Can i move from one premium family to another and retain my favorites and playlists?

Reply
1 Reply

Hi @Leomolly,

 

Thanks for posting in the Spotify Community!

 

You can switch from one Premium Family (or Premium Duo) plan to another once every 12 months. So if you haven’t already switched from one Premium Family/Duo plan to another within the past 12 months, you'll be able to move from your current Premium Family plan to the other Premium Family plan.

 

You can leave your current Premium Family plan by following these steps:

  1. Log in to your account page
  2. Under Your plan, click CHANGE PLAN.
  3. Select CANCEL PREMIUM under Spotify Free.

The plan manager of the other Premium Family plan can then send you an invite to join. Bear in mind that to accept the invite, you must live at the same address as the plan manager.

 

No worries, changing subscription plans won’t cause you to lose your playlists or saved music.

 

You can also read more about how the Premium Family plan works in this Spotify Answer as well as in this support article.

 

Let me know if you have any other questions, and have a good day!

AdamDamonSpotify Star
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