Moved abroad permanently and can't change Country or Plan or Payment option

[simpanen]

Plan

Premium

Country

from Sweden to USA

Device

Laptop

Operating System

Windows 11

My Question or Issue

If I try changing my Country to USA, I get an error saying the country is not available to me.
If I try changing payment option, I get an error saying the payment option does not match my country settings.

If I try changing plans, there are only Swedish plans available (Individual, Family et c.), with payment in SEK/month, so there's no USA plan available to choose from.
 

I have now cancelled my premium plan because my old payment method won't work next time. The only option I now have available in the settings is to "Renew" my premium, but that only lets me continue my old Swedish plan and doesn't let me pick anything else.

I have been using Spotify on my USA IP adress for more than 6 months and the country has not been updated automatically or anything. 

I didn't want to cancel my plan. Just change my payment method and the country setting, but Spotify won't let me. I only get error messages. Can I get help to pay for a Premium plan with my USA cards in USA?

[Jose_M]

Hello @simpanen!

Thanks for coming to the Spotify Community. I'll be here to help you out. In this case, I'd recommend you try waiting for your account to revert to the free version and then purchase a Premium subscription with your new (USA) payment method here.

Let me know if that does the trick!