Need Account edited

[user-removed]

Plan

Premium for family

Country

 USA

Device

N/A

Operating System

N/A 

My Question or Issue

I started spotify with a free trial on my main email address. Months later I signed up for premium but ended up using a different email address, which I have since lost the password to. I have also lost access to the password on my premium account, and am only able to sign in through facebook. I would like to remove my facebook from my account, as I don't use facebook anymore.

What I would like to do is to have my password for my account "anonymousaqueous" reset, and also have the email on that account changed to my main email account. I would like to speak to a member of support through email/phone/chat if possible. I can confirm the email addresses on each of my accounts, as well as the credit card information used for my premium plan, billing address, facebook account, whatever information is required to confirm my identity. 

Regards,

-Matt

[mhwatters]

This topic can be closed. I worked with Emmanuel S. on this on the chat support, and everything's set to how it should be.

Excellent chat support! 

Regards,

-Matt

[Jose_M · Accepted solution]

Hey! I'm glad to hear everything's fine now. Make sure to let me know if you need anything else 🙂
https://open.spotify.com/track/2hLUWy9FUautRQqbAQ66T9?si=n95EYF_qT7iBOJfj_0OUfQ