Payment issues

[JVILLEG6]

In my account details it says on 2015-30-2015 I will be charged 9.99 but I have received a notification from my bank telling me that spotify has charged me for this month. What can I do about this?

[MichaelW]

Hi there,
Welcome at the Spotify Community!

Could you please let me know what date your account does show? Unfortunately 2015-30-2015 isn't a valid date so I can't understand you properly.

Also, please take a look at the invoices/receipts of your account. What do they tell about your subscription and it's renewal date?

Please let me know. Thank you!

[JVILLEG6]

I meant 2015-30-09