Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Payment

Payment

Paying for an account and I dont know who is using it. How can I find out?

Reply
1 Reply

Hey @Callis66!

 

Thanks for posting and welcome to the community ๐Ÿ™‚

 

If you're getting charged for Spotify but you don't own a Premium account, it'd be best to contact our Support team here.

 

They'll be able to track down the transaction and help you with any info you need.

 

Cheers!



โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€
โ€• Maria Augusta von Trapp

Suggested posts