Playlists lost due to connecting Facebook to new account

[geogamer87]

Hello guys,

I need help. I made my spotify account many years ago using my Facebook information. So I always used to log in using my Facebook account information. I never had a Spotify UserID/password. It was always Facebook loging info which I used. Recently, I wanted to disable my Facebook account and so I thought of making a new Spotify account (this one which I am using right now) and get all my playlists from my old Facebook based Spotify account. While trying to do that, I linked my new Spotify account (GeoGamer87) to my Facebook account. After that, I can not find any of my old playlists. I can not even login with the old Facebook account information. Its as if all that information is lost and reset.

Kindly help me in this. How can I get my playlists back? If anyone needs more information from me, please let me know.

[MattSuda · Accepted solution]

Hey @geogamer87

I suggest you contact support so they can help you get the playlists back

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[geogamer87]

Hello @MattSuda

Thank your for your reply. I have contacted Spotify Support and as you said, I did get a automated reply and have replied to that. Hopefully I get a solution soon. I will post it here if I do.

Thanks again 🙂

[geogamer87]

The awesome Spotufy Support Team has solved my problem. All my Music has been transferred to my new account and my old account has now been closed. Thanks a lot Spotify Support 🙂

The best Support experience I have ever had. You guys are the "Faker" of Supports (Hopefully some of you guys would get that reference :D)

Shikhar