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Premium account misfunction

Premium account misfunction

Even though I opened my account a couple weeks ago, today I converted my Free acount to Premium, to take advantage of the 30-day-free-trial, but when i open the iOS app, it says "48 hours remaining of your trial", and also in the webpage i get this message:

 

"Estás suscrito a Spotify Premium . El siguiente pago por la renovación de tu suscripción es en 0.00 MXN y se te cobrará 2013-05-01 a menos de que canceles esta renovación."

 

Can you help me fix this? My account username is: 1277129807

Reply
1 Reply

Hey! Welcome to the community 🙂

 

Don't worry, it appears you have gotten an extra 48 hour free trial from signing in on the iOS app for the first time. Once that is over your 30 day free trial should start automatically. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

Spotify Last.FM Twitter LinkedIn Meet Peter Rock Star Jam 2014


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