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Premium doesn't work

Premium doesn't work

Avatar of
Not applicable
2023-06-10 09:38 AM
I have a premium account but for some reason premium doesn't work on my new phone
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Avatar of Maxim
Spotify Star
Spotify Star
2023-06-10 11:54 AM

Hey @ ,

 

Thanks for coming to the Community.

 

It sounds like you've got a second account with Spotify and logged into that one insteas of your primary account 🙂

 

I recommend checking out the following FAQ article for the next steps to take: https://community.spotify.com/t5/FAQs/How-do-I-find-if-I-have-another-Spotify-account/ta-p/4737961#

 

Let me know how it goes 🙂

MaximSpotify Star
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