Premium problem

[hbug1999]

I subscribed to the $4.99 student premium and it will not load. I've deleted the app and reinstalled it and it still won't load. I've also tried getting on the Internet and logging in but that also says I still have the free account. What do I do?

[Ox1]

Hello!
Sorry for the inconvenience 😞 Please contact Spotify support using their Facebook, Twitter or contact form.
If they will reply with a no-reply email, reply to it, even though it is a no-reply.
Have a great day!

[hbug1999]

My premium is still not working. I've tried everything that the website says to do. Can you please look and see you can fix it?

[Ox1]

Hello!
Please contact Spotify using their Facebook or Twitter and tell them it still doesn't work. They will be able to have a look at your issue.
Have a great day!