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Premium subscription is not working on my iPhone 4.

Solved!

Premium subscription is not working on my iPhone 4.

I upgraded to Premium+30 day free trial around 3-4pm today. Shortly after subscribing and checking my sub status I went to my Spotify app to continue listen to my favorite comedian Ralphie May, and it told me that I basicaly didnt have premium, and that I'd have to use the radio. I just Subsribed though Boku to my AT&T account. How do I fix this?

 

-Justin Young

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Accepted Solutions
Marked as solution

Hi there and welcome to the Spotify Community! Let's get your subscription working so you can continue to enjoy your favorite tracks!

Go to your profile here on the Spotify website to verify you are subscribed to Spotify Premium. Sometimes it takes a bit of time for the update in the subscription status to synchronize across all of your devices.

Try signing out of the Spotify application completely, removing it from your device, clear your device's cache (if applicable), reboot your device, and install the Spotify software one more time.

Lemme know if this worked. :).
Spotify on!
Mikey

Spotify | Twitter



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Did this post solve your issue? Accept it as a solution below!

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3 Replies
Marked as solution

Hi there and welcome to the Spotify Community! Let's get your subscription working so you can continue to enjoy your favorite tracks!

Go to your profile here on the Spotify website to verify you are subscribed to Spotify Premium. Sometimes it takes a bit of time for the update in the subscription status to synchronize across all of your devices.

Try signing out of the Spotify application completely, removing it from your device, clear your device's cache (if applicable), reboot your device, and install the Spotify software one more time.

Lemme know if this worked. :).
Spotify on!
Mikey

Spotify | Twitter



Did you like this post? Please add kudos below!
Did this post solve your issue? Accept it as a solution below!

Thank you very much for the quick repsonse. It worked. Thank you very much. This contributes greatly to the expansion of my music library.

 

Again, thanks 🙂

 

-Justin Young

 

Anytime! I'd glad you can now enjoy the full experience of Spotify!
Spotify on!
Mikey

Spotify | Twitter



Did you like this post? Please add kudos below!
Did this post solve your issue? Accept it as a solution below!

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