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Forum Posts

Solved!! All playlists are empty and I can't play songs

PlanFreeDeviceXiaomi Lite 12 Operating SystemXiaomi HyperOS My Question or IssueI logged into my account and saw that I can't play a single song and absolutely all playlists are empty. I don't know what this could be connected with. Moreover, this pr...

  • Newbie
  • edsmall81
  • Newbie
  • 133705 Views
  • 163 replies
  • 10 likes
  • Account
    Free
  • 133705 Views
  • 163 replies
  • 10 likes

How to Prevent Third-Party Apps from Misusing Your Spotify Account

I recently discovered that a third-party app was using some Spotify accounts to sell streams, and this led me to understand the importance of managing third-party apps' access to my account. Here is how you can prevent this from happening to you. Fir...

  • Spotify Star
  • Spotify Star
  • ribezaz
  • Spotify Star
  • 10077 Views
  • 3 replies
  • 9 likes
  • Security
  • 10077 Views
  • 3 replies
  • 9 likes

Solved!! Spotify friends activity empty/not updating

PlanPremiumCountryFinlandDevicePcOperating SystemWindows 10 My Question or IssueFor several months (pretty much years at this point), my Spotify friends feed has not been updating, it only shows 1 friend I have, while it should have a dozen others. T...

  • Casual Listener
  • ddongnyangi
  • Newbie
  • 499258 Views
  • 982 replies
  • 112 likes
  • Account
  • 499258 Views
  • 982 replies
  • 112 likes

Solved!! Unknown people logging in

My Question or IssueI have got four emails over the past two days about people from other countries logging into my spotify account. I am from Australia and I have had people from the United States, Russia, Finland and Israel log in to my account. Af...

  • Casual Listener
  • Joan
  • Moderator
  • 123052 Views
  • 72 replies
  • 12 likes
  • Account
    Login
    Premium
  • 123052 Views
  • 72 replies
  • 12 likes

Wrong card charged

Hello I just recently subscribed back to Spotify Premium, but I had a new debit card. It had my old debit card on file and charged that one but I no longer have that one, and as soon as I saw that it charged the old card, I changed the charging info ...

  • Newbie
  • Hello 🙂 I just recently subscribed back to Spotify Premium, but I had a new debit card. It had my old debit card on file and charged that one but I no longer have that one, and as soon as I saw tha...
  • MikeyB
  • Community Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Why does Facebook account and Email account merge?

Hi, I have, well i guess had 2 spotify acounts: one with facebook, and one with my email. It seems that the 2 have somehow merged and that my facebook friends are on my email account and all my playlist have dissapeered. when i log in with my faceboo...

  • Casual Listener
  • Hi, I have, well i guess had 2 spotify acounts: one with facebook, and one with my email. It seems that the 2 have somehow merged and that my facebook friends are on my email account and all my playl...
  • toasterkite
  • Casual Listener
  • 297 Views
  • 2 replies
  • 0 likes
  • 297 Views
  • 2 replies
  • 0 likes

he borrado una lista de reproduccion

He borrado una lista de reproduccion, a ver si podria recuperarla, se llama pachangueomuchas gracias saludos.

  • Newbie
  • He borrado una lista de reproduccion, a ver si podria recuperarla, se llama pachangueo muchas gracias saludos.
  • Peter__
  • Community Legend
  • 233 Views
  • 1 replies
  • 0 likes
  • 233 Views
  • 1 replies
  • 0 likes

My facebook is linked to a new spotify account and i can't acess my previous one!

I accidently linked my facebook to my dads spotify account meaning i had his premium account instead of my usally free version. My dad switched them back again but when i logged into spotify using my facebook details it created a new account with out...

  • Casual Listener
  • I accidently linked my facebook to my dads spotify account meaning i had his premium account instead of my usally free version. My dad switched them back again but when i logged into spotify using my...
  • Peter__
  • Community Legend
  • 280 Views
  • 3 replies
  • 0 likes
  • 280 Views
  • 3 replies
  • 0 likes

student discount

my student discount is not working on spotify , every time i try and complete the payment and insert my password it tells me to try again later, what can i do to sort it out?

  • Visitor
  • my student discount is not working on spotify , every time i try and complete the payment and insert my password it tells me to try again later, what can i do to sort it out?
  • Taylor
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes

Spotify Premium password

Hey! I just ordered my Spotify Premium, but I cant acces it because of an old e-mail adress I d not know my password to.Now I have upgraded my e-mail adress to stine.iren.olaussen@gmail.comCan I please get my Spotify Premium password on my new e-mail...

  • Newbie
  • Hey!   I just ordered my Spotify Premium, but I cant acces it because of an old e-mail adress I d not know my password to. Now I have upgraded my e-mail adress to stine.iren.olaussen@gmai...
  • Taylor
  • Community Legend
  • 452 Views
  • 1 replies
  • 0 likes
  • 452 Views
  • 1 replies
  • 0 likes

device reset request

Is posting "please reset " here enough ? Or do i need to post my account name

  • Regular
  • Is posting "please reset " here enough ? Or do i need to post my account name
  • Peter__
  • Community Legend
  • 212 Views
  • 1 replies
  • 0 likes
  • 212 Views
  • 1 replies
  • 0 likes

Spotify on Mac, fine, on Intenet TV, trouble

I am able to log into Spotify on my wife's account or my account, both on Mac computers...and can access Spotify fine. But when I try to log into either account on my Internet-ready TV, I can't get past the username and password. It accepts the info,...

  • Casual Listener
  • I am able to log into Spotify on my wife's account or my account, both on Mac computers...and can access Spotify fine. But when I try to log into either account on my Internet-ready TV, I can't get p...
  • WillChap
  • Casual Listener
  • 347 Views
  • 4 replies
  • 0 likes
  • 347 Views
  • 4 replies
  • 0 likes

Need to cancel ASAP

Dear Spotify, I would like to cancel my premium account, but I am not able to because my profile indicates that I'm a free user. I've been using all the premium features and my credit card got charged last month, so everything is in sync except for m...

  • Visitor
  • Dear Spotify,   I would like to cancel my premium account, but I am not able to because my profile indicates that I'm a free user.  I've been using all the premium features and ...
  • Peter__
  • Community Legend
  • 198 Views
  • 1 replies
  • 0 likes
  • 198 Views
  • 1 replies
  • 0 likes

Sharing playlists etc

Hello, I am a premium user and my brother just started using Spotify. He is using the free version and wants no part of Facebook. Can we still hook up and share songs/playlists? Thanks in advance!

  • Regular
  • Hello,   I am a premium user and my brother just started using Spotify. He is using the free version and wants no part of Facebook. Can we still hook up and share songs/playlists? Thanks in ad...
  • Loke2112
  • Regular
  • 341 Views
  • 4 replies
  • 0 likes
  • 341 Views
  • 4 replies
  • 0 likes

Can't Cancel Subscription on Secondary Account

Accidentaly set up a secondary account and I'm unable to cancel the subscription to it so I can get back to my original account with all of my playlists and Spotify Premium.

  • Visitor
  • Accidentaly set up a secondary account and I'm unable to cancel the subscription to it so I can get back to my original account with all of my playlists and Spotify Premium.   
  • Peter__
  • Community Legend
  • 200 Views
  • 1 replies
  • 0 likes
  • 200 Views
  • 1 replies
  • 0 likes

Wrong subscription

I Accidentally Selected The wrong subscription. Unlimited Account Which I Now Have, but I wanted the premium. On The site I visited on my phone for entering my code I could only choose one option!I hope it can be changed

  • Newbie
  • I Accidentally Selected The wrong subscription. Unlimited Account Which I Now Have, but I wanted the premium. On The site I visited on my phone for entering my code I could only choose one option! ...
  • Peter__
  • Community Legend
  • 243 Views
  • 1 replies
  • 1 likes
  • 243 Views
  • 1 replies
  • 1 likes

Spotify - facebook major issues

Dont know where to ask, so I start here. Been trying to connect my Spotify with my fb for several hours now, but it JUST WONT DO IT CAPTAIN! Have done all the usual: clean install, log in, log out bla bla bla, you know the drill. The thing is I've be...

  • Music Fan
  • Dont know where to ask, so I start here. Been trying to connect my Spotify with my fb for several hours now, but it JUST WONT DO IT CAPTAIN! Have done all the usual: clean install, log in, log out bl...
  • Peter__
  • Community Legend
  • 463 Views
  • 5 replies
  • 0 likes
  • 463 Views
  • 5 replies
  • 0 likes

Nobody has had this issue- please helpppp

I created an old spotify account a number of year ago. This year I then created a new accounbt with my facebook email adress. I then used the premium free trial. Over this trial I amde a number of different playlists. After the trial all the playlist...

  • Newbie
  • I created an old spotify account a number of year ago. This year I then created a new accounbt with my facebook email adress. I then used the premium free trial. Over this trial I amde a number of di...
  • Taylor
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • 219 Views
  • 1 replies
  • 0 likes

Fail to reach the credit card authorization page

Hi, I am very satisfy with the service provided by Spotify and I want to extend my trial from 48 hours to 30 daysI reached the page to choose Visa/AE/Paypal and I chose AE.After that the page keep loading and loading and it just cannot proceed to the...

  • Casual Listener
  • Hi,   I am very satisfy with the service provided by Spotify and I want to extend my trial from 48 hours to 30 days I reached the page to choose Visa/AE/Paypal and I chose AE. After that the...
  • Peter__
  • Community Legend
  • 494 Views
  • 3 replies
  • 0 likes
  • 494 Views
  • 3 replies
  • 0 likes

Dont want to pay

Hi i dont want to be charged for my free month trial so i want to cancel my supbscription please?

  • Newbie
  • Hi i dont want to be charged for my free month trial so i want to cancel my supbscription please?
  • meahtenoha
  • Spotify
  • 199 Views
  • 1 replies
  • 0 likes
  • 199 Views
  • 1 replies
  • 0 likes

artist picture

HelloThat's my third attempt to solve one problem. Ann Hampton Callaway: you don't have an image of her in her profile. It's awful image from a movie with Queen Latifa! From where are these pictures coming from (in profiles)? Cheers! PS I don't see o...

  • Casual Listener
  • Hello That's my third attempt to solve one problem. Ann Hampton Callaway: you don't have an image of her in her profile. It's awful image from a movie with Queen Latifa! From where are these pi...
  • ees
  • Casual Listener
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

This feature is currently unavailable. Please try again later.

Ive been using spotify for a while nopw but i've recently gotten a new bank card so the old subscription failed but when i try to set it back up i get the error Student discountThis feature is currently unavailable. Please try again later.

  • Casual Listener
  • Ive been using spotify for a while nopw but i've recently gotten a new bank card so the old subscription failed but when i try to set it back up i get the error     Student discount T...
  • Peter__
  • Community Legend
  • 1251 Views
  • 3 replies
  • 0 likes
  • 1251 Views
  • 3 replies
  • 0 likes

Absolute Joke

Look, I have been trying to subscribe for over a week...I am being extremely patient here, any other service that was this difficult to subscribe to I would have given up long ago and ranted about it on facebook.The problem is, i have an australian B...

  • Newbie
  • Look, I have been trying to subscribe for over a week... I am being extremely patient here, any other service that was this difficult to subscribe to I would have given up long ago and ran...
  • Peter__
  • Community Legend
  • 311 Views
  • 2 replies
  • 0 likes
  • 311 Views
  • 2 replies
  • 0 likes

NUS discount/Update card details

I have been taking advantage of NUS discount but due to a faulty bank card my card details have changed..How do I update this info and still get the 50% discount? Saying my code is already in use...

  • Casual Listener
  • I have been taking advantage of NUS discount but due to a faulty bank card my card details have changed..How do I update this info and still get the 50% discount? Saying my code is already in use...
  • Peter__
  • Community Legend
  • 290 Views
  • 1 replies
  • 0 likes
  • 290 Views
  • 1 replies
  • 0 likes