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Premium upgrade failed

Premium upgrade failed

Avatar of Banuusak
Casual Listener
2016-07-30 12:51 PM
Hi
I upgraded my account to premium over itunes and paid it but my account is still free format. I followed the instructions 3 times and uploaded it over and over and nothing changed! Please help!
Thx
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Avatar of Maxim
Spotify Star
Spotify Star
2016-07-30 01:11 PM

Hey @Banuusak,

 

Unfortunately, In-App-Purchases are disabled at the moment so you won't be able to purchase Spotify Premium via iTunes. If you still would like to purchase Premium, you can do that here: https://spotify.com/premium 🙂

MaximSpotify Star
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Avatar of Banuusak
Casual Listener
2016-08-08 03:37 AM
Hi
Thx for the answer but itunes charged the amount from me?!?
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Avatar of Maxim
Spotify Star
Spotify Star
2016-08-08 06:37 AM
You may be able to get a refund from Apple Support, please just contact them here: https://getsupport.apple.com
MaximSpotify Star
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